Experience

GPM, Inc.

• United States
• Mining
• 1 - 100 Employee

• Order Processing Specialist

  • Sep 2021 - Present



Cartier Insurance

• Insurance Agencies and Brokerages
• 1 - 100 Employee

• Account Manager

  • Mar 2019 - Jun 2021

  Account Manager/CSR – Responsible for the set up and marketing of new insurance clients seeking coverage for commercial auto and the trucking industry. Assist producer in the marketing to insurance carriers and brokers. Help clients with questions regarding their policy and handle any policy changes. Issue policies and handle all customer service- related matters. Utilize data entry, phone and customer service skills. Account Manager/CSR – Responsible for the set up and marketing of new insurance clients seeking coverage for commercial auto and the trucking industry. Assist producer in the marketing to insurance carriers and brokers. Help clients with questions regarding their policy and handle any policy changes. Issue policies and handle all customer service- related matters. Utilize data entry, phone and customer service skills.



Cirrus Aircraft

• United States
• Airlines and Aviation
• 700 & Above Employee

• Finance Analyst

  • Dec 2018 - Mar 2019

  Currently working as a temporary employee assisting the Accounting Department as a Financial Analyst. Invoicing aircraft purchases using ERP software. Calculating sales commission and updating Excel spreadsheets. Issuing commission reports to sales staff bi-weekly. Entering refund requests and forwarding to A/P department. Also working in the A/R department reconciling check batches, inputting cash receipts, entering service and warranty credits and debit and credit memos. Assisting accounting department with projects and duties as required. Data entry, Excel, prioritizing and work flow organization as well as general office practices.



IKONICS

• United States
• Printing Services
• 1 - 100 Employee

• Clerical Support Specialist

  • Sep 2018 - Oct 2018

  Worked as a temporary clerical support specialist assisting the sales team with entering orders for products. Assisted members in the sales/order department in their daily workflow. Utilized skills including data entry, Excel knowledge, check deposits, organization and general office duties. Worked as a temporary clerical support specialist assisting the sales team with entering orders for products. Assisted members in the sales/order department in their daily workflow. Utilized skills including data entry, Excel knowledge, check deposits, organization and general office duties.



United States Postal Service

• United States
• Government Administration
• 700 & Above Employee

• Rural Carrier Associate

  • Jul 2017 - Jun 2018

  Sort and deliver mail and parcels to postal and business customers. Emphasis on customer service and time management. Sort and deliver mail and parcels to postal and business customers. Emphasis on customer service and time management.



CableCom, LLC

• Warehouse Admin Specialist

  • Apr 2017 - May 2017



Alaska National Insurance Company | a CopperPoint Company

• United States
• Insurance
• 100 - 200 Employee

• Senior Claims Examiner

  • 2001 - 2016

  Senior Claims Examiner – Claims Examiner – Claims Adjuster – Claims Assistant -- Initially hired as a claims assistant, earned a series of rapid promotions. Currently handling complex litigated claims in the commercial industry; including liability, property and automobile exposures. Extensive involvement with attorneys and mediators; an in-depth knowledge of claim evaluation and exposure. Senior Claims Examiner – Claims Examiner – Claims Adjuster – Claims Assistant -- Initially hired as a claims assistant, earned a series of rapid promotions. Currently handling complex litigated claims in the commercial industry; including liability, property and automobile exposures. Extensive involvement with attorneys and mediators; an in-depth knowledge of claim evaluation and exposure.



UnitedHealth Group

• Hospitals and Health Care
• 700 & Above Employee

• Medical Claims Adjuster

  • 2000 - 2001

  Medical Claims Adjuster – Responsible for reviewing and adjudication of medical claims for a wide range of specified health insurance plans. Relied on policy contracts, coverage and online resources to make a coverage determination. Read and interpreted medical chart notes and medical terminology processing up to 75 claims per day. Ensured quality improvement by providing adjustment trend information; contributed to speed and efficiency to increase claim settlement, decreasing the need for resubmissions. Interacted daily with provider offices to identify and resolve issues and discrepancies to further streamline payment processes.



AT&T

• United States
• Telecommunications
• 700 & Above Employee

• Long Distance Operator

  • 1987 - 1989



maurices

• United States
• Retail
• 700 & Above Employee

• Fashion Merchandiser

  • 1986 - 1987