Chief of Clinical Innovation

• Jul 2022 - Present

• Lead clinical and population based initiatives, including both project deployments and product and solution roadmaps development• Ensure alignment of product solutions with clinical and population health best practices• Provide clinical support of strategic project deployments• Provide leadership and oversight of all clinical programs and supervision to core population health and clinical staff.

VP, Clinical Innovation

• May 2018 - Sep 2022

Well positioned in the healthcare space to understand the complexities of managing population health, while implementing custom solutions to support the highest needs across the focus populations. Our team creates custom proposals for your most challenging populations, leveraging innovative technology while incorporating concepts of behavioral economics to effectively engage patients.• Collaborate with healthcare organizations to develop clinical & operational improvement programs using technology to automate and scale patient outreach and engagement, working directly with clients to define priority populations, project scope, and develop strategy based on these internal priorities• Utilize clinical and operational experience from acute & ambulatory care settings to align our technology platform with clients' workflows• Provide strategic leadership and oversight of all lines of business and accounts associated with population health initiatives• Collaborate with provider & payer clients to maximize value based care by improving clinical outcomes at the population level utilizing targeted patient outreach and engagement strategies• Lead strategic development of programs, including workflows to align interactions with technology tools to reduce manual workflows• Provide executive support on clinical quality improvement projects for existing clients, improving preventative screening and associated wellness measures in addition to rates of chronic disease control• Responsible to oversee expansion of new business by engaging with potential new clients and partners to determine alignment of desired goals and platform solutions• Provide executive account management support of existing client accounts, conducting quarterly business reviews to assess customer experience and potential need for expansion of services• Responsible to provide compliance oversight for existing accounts with expertise in the Telephone Consumer Protection Act (TCPA) and HIPAA.

Healthcare Consultant

• May 2016 - Present

Synergy Healthcare ConsultingFounder & Principal Consultant May 2016-present Specializes in clinical operations optimization, leadership development, healthcare management. Completes project-based work with existing or startup companies. Performs gap analysis, develops and manages project outline and development for: Process redesign Leadership development Population health Transformation of care modelsWorks in a variety of healthcare settings Ambulatory care; private and FQHCs Hospital based networks Transitional care programs

Senior Director of Population Health Management

• Feb 2016 - Mar 2018

Lead and develop our team based care delivery model across 9 health centers, serving over 45,000 patients. Engage & support the positions that promote effective team based care including RN Care Managers, Health Coaches, Integrated Behavioral Health, and Community Health Workers. This approach focuses on support of self management for patients with chronic disease and health promotion for preventative care for our entire population.

Director of Clinical Programs

• Jul 2012 - Feb 2016

Development and implementation of Patient Centered Medical Home model across multiple health centers; focus on population healthClinical leadership for Patient Support Center; managing patient service representatives within centralized call center, referral and medical record departmentsOversight of patient satisfaction departmentSupport and development of clinical and competency training program

RN Supervisor

• May 2012 - Aug 2012

Clinical management of comprehensive community healthcare center; patient education; community outreach

Expert Advisor

• 2017 - 2018

Served as an expert advisor on a state initiative advocating for voluntary certification of community health workers (CHWs). As an advisor, I assisted in developing Bill (HB2324) content to be submitted and presented to the Arizona House Health Committee, which resulted in a unanimous decision to pass the Bill by the committee members. The bill was later signed into law by the AZ Governor in 2018. Served as an expert advisor on a state initiative advocating for voluntary certification of community health workers (CHWs). As an advisor, I assisted in developing Bill (HB2324) content to be submitted and presented to the Arizona House Health Committee, which resulted in a unanimous decision to pass the Bill by the committee members. The bill was later signed into law by the AZ Governor in 2018.

Faculty Associate

• Aug 2015 - Dec 2017

Faculty Associate within the Graduate Healthcare Innovation Program Faculty Associate within the Graduate Healthcare Innovation Program

Clinical Coordinator of Cardiac Cath Lab

• Nov 2010 - Apr 2012

Manage daily operations of Cardiac Cath Lab; identify educational needs and implement evidenced based practice within our department and facility wide regarding the care of the cath lab patient

Cardiac Cath Lab RN

• Jun 2009 - Nov 2010

Provide direct patient care for patients with ACS (acute coronary syndrome), AMI (acute myocardial infarction), CAD (coronary artery disease).Coordinate continuing education opportunities for our department, as well as other departments that care for our patient population

Medical Aesthetics RN

• 2007 - Jan 2009

Perform Medical aesthetic procedures (laser skin rejuvenation, dermal fillers, botox) Perform Medical aesthetic procedures (laser skin rejuvenation, dermal fillers, botox)

Critical Care RN-CVICU

• Mar 2006 - Dec 2007