Lisa Wong
Channel Specialist at eForCity LLC- Claim this Profile
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Bio
Experience
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eForCity LLC
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United States
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Computers and Electronics Manufacturing
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1 - 100 Employee
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Channel Specialist
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Jan 2021 - Present
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Administrative Assistant
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Sep 2020 - Jan 2021
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Egencia
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United States
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Travel Arrangements
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700 & Above Employee
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Corporate Travel Consultant
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May 2019 - Jul 2020
- Handle phone calls and emails from global corporate clients in quality and efficient manner- Assist clients in air, hotel, ground transport reservations. Ability in using Amadeus for air reservation- Share the usage of e- travel platform and provide support to corporate clients- Organize internal campaigns for driving sales of air tickets, enhancing customer experience and service quality.
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Norwegian Cruise Line
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United States
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Travel Arrangements
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100 - 200 Employee
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Cruise Consultant
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Nov 2015 - Apr 2019
- Make Reservations and provide information of company cruise products- Answer calls coming from Asia Pacific Region. - Handle different kinds of emails from travel agencies and guests. - Provide Training to new comers
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Travel Expert Limited
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United Kingdom
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Travel Arrangements
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Assistant Travel Consultant
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Jul 2014 - Nov 2015
- Handle different enquiry towards outbound travel issue- Plan itinerary and select the most suitable products for travelers - Make reservation through GDS system ( Amadeus)- Assist counter manager to explain and demonstrate daily operation to new comer
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Placement(Visa Department)
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Jun 2013 - Aug 2013
- Assist Colleagues in applying and collecting visas - Data entry like filling the online application for USA travel visa and applying Australia visa in Abacus
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Travel consultant (Internship and Part-time)
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Jun 2011 - Feb 2012
- Responsible for tour counter duties in different hotels - Stationed Hotels include: The Park Lane Hotel Hong Kong, BP international House...- Arrange tours, air-tickets, hotel and China visa for guests- Provide travel information and answer hotel guests enquiries
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Education
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The Hong Kong Polytechnic University
Bachelor of Science (BSc), Tourism Management