Experience

SOUTHWEST FAMILY PHYSICIANS, INC.
• United States
• Medical Practices
• 1 - 100 Employee
• Medical Secretary

  • Nov 2013 - Present


Stanley A. Altizer, DDS

• United States
• Medical Practices

• Receptionist – Office Manager

  • Dec 2007 - Jul 2013

  Manage daily front desk operations. Duties entailed scheduling doctor appointments, verifying insurance, patient demographics and billing. Familiar with Dentrix and Open Dental software. Manage daily front desk operations. Duties entailed scheduling doctor appointments, verifying insurance, patient demographics and billing. Familiar with Dentrix and Open Dental software.



Cleveland Eye Clinic

• United States
• Medical Practices
• 1 - 100 Employee

• Surgery Counselor/ Patient Registration

  • Jun 2007 - Sep 2007

  Responsibilities included counseling patients prior to having cataract surgery, informing them of the risks, benefits, and alternatives to cataract surgery. I verified their insurance, scheduled their appointment, and completed the paperwork. I also filled in for patient registration, filling, and answering phones. Responsibilities included counseling patients prior to having cataract surgery, informing them of the risks, benefits, and alternatives to cataract surgery. I verified their insurance, scheduled their appointment, and completed the paperwork. I also filled in for patient registration, filling, and answering phones.



Cleveland Clinic Cole Eye Institute

• United States
• Medical Practices
• 1 - 100 Employee

• Medical Secretary

  • Mar 2005 - Dec 2006

  Personal secretary to a uveitis eye specialist who also performed cataract eye surgeries. Duties included answering patients’ calls, scheduling, transcription of op-notes, letter composition, prescription call-ins, liaison with the administration office, and I was an integral part of organizing the annual Resident’s Day graduation and the annual holiday party. Personal secretary to a uveitis eye specialist who also performed cataract eye surgeries. Duties included answering patients’ calls, scheduling, transcription of op-notes, letter composition, prescription call-ins, liaison with the administration office, and I was an integral part of organizing the annual Resident’s Day graduation and the annual holiday party.



Broadview Animal & Bird Hospital

• United States
• Veterinary Services
• 1 - 100 Employee

• Head Receptionist

  • May 2003 - Mar 2005

  Oversaw the front desk and supervised 4 other receptionists. Duties consisted of checking clients and their pets into the exam rooms, taking basic medical history and reason for current visit, answering phones, making appointments, filing, filling prescriptions, and balancing the cash register and nightly deposits. Oversaw the front desk and supervised 4 other receptionists. Duties consisted of checking clients and their pets into the exam rooms, taking basic medical history and reason for current visit, answering phones, making appointments, filing, filling prescriptions, and balancing the cash register and nightly deposits.



Makuh Electrolab, Inc

• Secretary – Office Manager

  • Mar 1988 - Dec 1999

  Managed the accounts payable, accounts receivable, invoicing, and the daily cash drawer. Some experience with payroll. Occasionally worked the parts counter, ordered parts, shipping and receiving counter and controlled inventory levels. Scheduled service calls and maintained the technicians’ daily schedules. Managed the accounts payable, accounts receivable, invoicing, and the daily cash drawer. Some experience with payroll. Occasionally worked the parts counter, ordered parts, shipping and receiving counter and controlled inventory levels. Scheduled service calls and maintained the technicians’ daily schedules.