Lisa Ward

Senious Account Manager at Routeco
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Glasgow Area, UK

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Experience

    • Industrial Automation
    • 100 - 200 Employee
    • Senious Account Manager
      • Aug 2011 - Present

      Moving from an internal sales position covering the office processes, to a process champion within Routeco allowed me to learn all aspects of the systems. I have now complete the talent development program, gaining more of an insight into the management of Routeco and have also complete the management passport courses. I have been an external account manager for 3 years having more recently moved into the senior role, supporting the account managers for Scotland and the North East, Managing a ledger of 65 accounts in the region of £2M, Customer site visits, updating project tracking tools, CRM updates, Discount management, Forecasting, Prospecting, Ensuring customer receive the best customer service from the internal sales team. Generating all special pricing agreements in relation to my customer accounts. Continuing to develop my technical knowledge on all product ranges Routeco currently offer to our customers. Show less

    • United Kingdom
    • Construction
    • 400 - 500 Employee
    • Sales administrator
      • May 2000 - Jun 2010

      • Accurate processing of purchase invoices, credits and expenses • Ensuring purchase credits are received • Filing, faxing, photocopying and dealing with daily mail (incoming and outgoing) • Typing as required using Word and Excel • Staff holiday maintenance • Switchboard and reception duties • Liaising with depots, customers and suppliers • Training of new staff members on company computer system As part of a £14M sales team, I am used to adhering to company sales administration procedures and meeting daily and monthly deadlines. I work closely with the sales team as well as using my own initiative to complete tasks given to me by management. I then moved into the sales support role which involved dealing with all national house building customer on site managers. This would include them placing orders from a large bulk orders to call off the goods as and when required. I would then deal directly with the supplier in order to get all building materials sent direct to site. Show less

Education

  • Bannerman High School
    1998 - 2001
  • bannerman high school

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