Experience

AW Signs

• Australia
• Advertising Services
• 1 - 100 Employee

• Project Manager

  • Apr 2022 - Present

  * Manager Project Timelines, Risks and Business reporting in line with Client and Company Expectation* Work with Project Director and Production Manager ensuring the Project Scope is understood and Schedule into Production to Support the Timeline*Diligently Negotiate with Suppliers at all stages of the Project to drive Healthy Financial Outcomes*Ensure Project Plans, Specifications, Scheduling, Costs Saving Measures, Discrepancies and Challenges are Constantly Reviewed and Updated* Provide Weekly Updates to Project Director and Company Directors on progress and Financial Status* Chair Project Meetings with Clients and Consultants* A laser Focus on Cost Control and advising on options to keep Budget on track if required* Manager Team Resources and Provide Direction and Support to Members of Project Team* Manager all Stakeholder Engagement ensuring the Project meets Critical Path requirements.* Work with the Business Manager to ensure effective Contract Progress* Provide all assistance require to Estimating and Production Team.* Manager Quality Assurance/Final Inspection to confirm standard are met* Ensure all WH&S Principals and Site Specific obligations regarding Safety are met. Show less

• Project Coordinator

  • Feb 2022 - Apr 2022

  * Supporting Project Managers with their Project deliverables* Working with Design Team to ensure the artwork deliveries on the required solution* Working with the Production Team to ensure requirements are meet* Working with the Installation Team to ensure WH&S standards are achieved* Project Management and Documentation* Strong Planning and Organising* Disciplined follow up of Critical Task* Problem Solving in a Fast Moving Environment* Adaptable, Prompt, Punctual & Prepared Show less



Wilson & Gilkes Pty Ltd - Bosco / Boscotek / Gilkon

• Moorebank

• Sales Manager

  • Sep 2017 - Dec 2021

  * Ensure the organisation remains customer orientated. * Set pricing policy in consultation with management team. * Set Sales Budgets on an annual basis – monitor and review monthly /quarterly / annually. * Set strategies to maintain sales growth with existing and new customers. * Develop and maintain major account customers. * Strategic Planning in conjunction with the management team. * Consult with the CEO to ensure sales are profitable. * Set agenda and chair Sales Meetings. * Report on Sales performance to management team. * Monitor communication between all customers and Sales Staff. * Develop and maintain strategic alliances with customers. * Ensure the Sales Department maintains records of customers’ requirements and supplies manufacturing with accurate production information. * Assist with the development of the organisation’s e-business strategy. * Identify new market opportunities. * Monitor Sales Team performance. * Monitor customer satisfaction. * Generate new leads and identify new market opportunities in all states. * Assist with the preparation and follow up all quotations across the Sales Team * Maintain regular communication with all customers. Show less



Wilson & Gilkes Pty Ltd - Bosco / Boscotek / Gilkon

• New South Wales, Australia

• Business Development Manager

  • Nov 2013 - Sep 2017

  * Work closely with Sales, Marketing, Design/Development and Engineering to ensure revenue and customer satisfaction goals are met. * Provide the Sales team with the necessary technical expertise / knowledge to enable them to sell the products. * This involves printed and electronic promotional material and product training. * Generate new customers by way of canvassing, product demonstrations and attending Trade Shows and other business functions when required. * Develop new work from existing customers. * Customer and Reseller relationship management. * Research and identify new business and target market opportunities. * Assist with preparation of quotations and tenders. * Maintain sales forecast set by Management. * Ensure sales are profitable. Show less



Advance Metal Products (Aust) Pty Ltd

• Australia
• Furniture and Home Furnishings Manufacturing

• General Manager Sales and Marketing

  • 2010 - 2013

  * Develop customer base.* Identify new market opportunities.* Assist with development of new business from existing customers.* Maintain sales forecast.* Ensure sales are profitable.* Ensure regular communication is maintained with all customers.* Maintain and report on statistical analysis of Sales Team performance.* Monitor competitor activities, strengths and weaknesses.* Develop the organisation’s marketing strategy in conjunction with the Managing Director and Marketing & Communications Co-ordinator.* Develop Internet and other marketing activities and new initiatives in conjunction with the Marketing & Communications Co-ordinator and Information Technology Administrator.* Responsible for the co-ordination of the Sales and Marketing activities of the Company. Show less

• Sales Manager

  • 2007 - 2010

  * Achieve agreed orders, sales, and margin objectives in relation to standard and bespoke solutions * Actively participate in the Product Development process * Identify new product opportunities and product development opportunities, communicate them in a clear and timely manner to the management team.* Provide market insights and information around possible projects to be acquired across multiple sectors* Identify potential opportunities to present RFTs, RFPs and non-formal means * Identify and nurture third-party relationships for the purpose of acquiring business opportunities (this may include architects, designers, integrators and consultants that are industry specific) * Execute the sales strategy across ANZ * Work with engineering, production, and operations to ensure project is specified and then completed * Ensure any RFT and RFP proposal is completed as per deadlines * Represent Wilson & Gilkes at Trade Shows and industry events when required * Work with marketing function to ensure marketing strategies are localised and executed * Ensure growth, revenue and margin objectives are achieved * Report on gross revenue, margin and volume across ANZ * Update internal CRM and/or sales tools on daily and weekly activity * Attend weekly management meetings with General Manager to report on continued success Show less

• Customer Relationship Manager

  • 2001 - 2007

  * Typically responsible for customer relationships after the sale process is complete. *Continued to work with customers to keep them up to date on products and services to maintain that relationship.* Setting up meetings with new clients and responding to their inquiries and concerns and resolving complaints about the company’s good and services.* Researching the lastest products and regulations.* Providing timely & professional customer service to our customers and stakeholders via inbound phone calls & emails.* Completing quotations for customers.* Processing customer orders.* Organising and scheduling freight logistics, connotes & liaise with transport companies* Liaising directly with the manufacturing and accounts departments to ensure all orders are completed in a timely manner and assist with communicating any concerns or issues to customers such as processing delays or out of stocks.* Invoicing completed orders.* Performing administrative and general office tasks as required* Effectively resolving customer enquiries in a timely and accurate manner* Processing and following up on all issues relating to customers, credits, operations/transport and stock replenishment.* Support the plans and initiatives put in place to achieve the goals set out above and to meet the Company’s performance targets.* Communicate in an orderly, timely and traceable manner; customer feedback and “lessons learnt” in relation to new sales and installations. * Communicate with the Sales team, areas of customer feedback for the purpose of process improvements and product refinement. * Participate in any recommended training and/or development programmers. * Give customer feedback to design, programming and production teams as required, via the product review and sales review processes. Show less

• Sales Co-ordinator

  • 1996 - 2001

  * Support the plans and initiatives put in place to achieve the goals set out above and to meet the Company’s performance targets.* Process orders into the manufacturing system * Respond to enquiries on telephone and email* Arrange order shipments * Assist customers with any issues regarding order status, receipt of goods or related matters* Communicate in an orderly, timely and traceable manner; customer feedback and “lessons learnt” in relation to new sales and installations. * Communicate with the Sales team, areas of customer feedback for the purpose of process improvements and product refinement. * Participate in any recommended training and/or development programmes. * Give customer feedback to design, programming and production teams as required, via the product review and sales review processes . * Utilize the CRM system so that there is clear information sharing available to benefit the Company’s overall sales as well as the product range sales.* Coordinating the sales team by managing schedules, filing important document and communicating relevant information.* Responding to complaints from customers and give after sales support when requested.* Communicating with clients and employers about project, campaign expectations and goals.* Collaborating with clients and sales team members on budgeting and sales duties.* Delegating tasks to appropriate team members. Show less

• Sales Administrator

  • 1994 - 1996

  * Ensure the organisation remains customer orientated.* Answer all incoming calls in a polite and courteous manner.* Perform typing duties as required.* Open incoming mail.* Record outgoing mail.* Organise couriers as required.* Monitor and replenish reception stationery as required.* Place advertisements as requested by management.* Screen telephone applicants.* Confirm delivery dockets.* Mark-off completed jobs from customer Purchase Orders (Current Customer Order File).* File completed orders in ‘Monthly Orders’ file.* Print invoices daily and check the Sales Order price matches invoiced price.* Split delivery dockets from Routers and file delivery dockets and Routers.* Maintain a clean and safe working environment. Show less