Director Change, Adoption and Learning

• Nov 2022 - Present

Senior Change Manager

• Apr 2022 - Nov 2022

Heading up the Change, Adoption and Learning practice for Hitachi Solutions UK. Heading up the Change, Adoption and Learning practice for Hitachi Solutions UK.

ERP Change Manager

• Sep 2020 - Apr 2022

In my current role I am leading the OCM team for an Oracle Cloud transformation programme, focussing on the adoption of standard processes and ways of working, ensuring business readiness across people, process and system. My role includes leading the development and delivery of the OCM methodology and change initiatives across all projects, ensuring we are clearly articulating the business case for change and driving adoption across our global business.

Global Organistional Change and Engagement Manager

• Oct 2018 - Sep 2020

Change and Communication Manager

• Dec 2014 - Oct 2018

Managing the strategic planning and delivery of a large change programme to support the global rollout of new back office systems and processes. This includes crafting of the global narrative to aid understanding, engagement and successful change delivery, design and implementation of a global organisation change management approach, end to end communication support for implementations, development of tailored training plans.

Director

• Nov 2014 - Sep 2020

Taylor Made Communications Ltd provides Change Management and Communication expertise to organisations going through change transformation programmes. We offer our clients tailor made solutions supporting the transformation from strategic design ( setting up the Organisational Change Managment and Engagement Strategy) to implementation ( Job Impact Analysis and Training Needs Analysis and Design). Taylor Made Communications Ltd provides Change Management and Communication expertise to organisations going through change transformation programmes. We offer our clients tailor made solutions supporting the transformation from strategic design ( setting up the Organisational Change Managment and Engagement Strategy) to implementation ( Job Impact Analysis and Training Needs Analysis and Design).

Communication Advisor

• May 2013 - Dec 2014

Downstream-One is one of the biggest change transformation programmes in the world – implementing simpler business models, standard global processes and one global SAP Platform across 35 countries and 36,000 employees. Responsibilities include:• Ensure leaders and staff are well-engaged about the project • Produce Programme related communications which demonstrate the benefits of the Programme across the Downstream businesses at both global and local level• Support the development and excecution of the communications and engagement strategy• Development of website, including written content and ongoing improvements• Introduce social media tools such as YamJams designed to improve staff enagement. These YamJams led to the development of a Competency framework for one of our global teams.• Support smooth transition to the new Downstream Operational Excellence organisation including the preparation of global staff communications, the development of the new operational excellence website, Communications Toolkit and targeted Leadership communications. Show less

Global Communication Change Advisor

• Jan 2012 - May 2013

Preparing all aspects of global communication to ensure the successful go-live of the largest SAP implementation – 35 countries, 4 Global business and 26,000 business users. Responsibilities included:• Lead development and execution of comprehensive communication plan providing tailored communication solutions for global and local internal stakeholders to external customers.• Stakeholder management –identifying key stakeholder and ensuring they were engaged through the various comms channels.• Provide communication guidance to Leadership Team and also local country communication focal points. • Development of a global communication toolkit to provide global and country implementation teams with tools and templates to support internal and external communications for the implementation.• Work closely with the Training Lead to provide tailored global training communications, • Preparing the Business Continuity Plan and associated reactive statements ensuring business readiness. Show less

Communication Advisor and Social Performance

• Nov 2009 - Nov 2011

Working on all aspects of internal communications including: - providing communications support and advice to the business - emergency response duty - writing comms plans and material - part of project team organising Shell's participation at Offshore Europe - preparation of staff notes, news articles, and information screens ensuring the consistent delivery of messages Responsible for delivering Social Performance plan in Aberdeen including: - management of the Scotland wide social sponsorship plan and budget - working with sponsorship partners to maximise value for both Shell and the third party. - organise all aspects of stakeholder events. - acting as Shell host at stakeholder engagement activities - prepare stakeholder briefings for senior leaders to ensure that they had a good understanding of external stakeholders attending events. Show less