Experience

Motivair Compressors Ltd

• United Kingdom
• Machinery Manufacturing
• 1 - 100 Employee

• Administrator/Scheduler

  • Jun 2016 - Present



British Gas

• Contract administrator



Summit Systems Ltd

• United Kingdom
• Plastics Manufacturing
• 1 - 100 Employee

• Administrator/Scheduler

  • Aug 2015 - Mar 2016

  • Scheduling engineers to designated sites. • Franking, faxing, scanning, general administration, reception duties. • Updating opportunities, raising spares quotes. Scheduling engineers. • Attaching purchase orders to jobs. • Calling customers to arrange/schedule their PMV visit or to obtain purchase orders. • Raising support calls. • Inputting Dew points and product ratings • Scheduling engineers to designated sites. • Franking, faxing, scanning, general administration, reception duties. • Updating opportunities, raising spares quotes. Scheduling engineers. • Attaching purchase orders to jobs. • Calling customers to arrange/schedule their PMV visit or to obtain purchase orders. • Raising support calls. • Inputting Dew points and product ratings



Mitie

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Contract & Purchasing Administrator

  • Jul 2013 - May 2015

  • My duties as a Purchasing Administrator included working within a team (office based) looking after my team of engineers. • Assigned jobs allocated to individual engineers would be attended and a parts requisition received. This I would price up, seek authorisation for and raise a purchase order using SAP for those parts to be ordered and delivered to the requested destination. • If the orders are to be delivered to the office, I would update the in house system and send via bybox. • Also required is to allocate or reallocate jobs on the in house system, correspondence and filing, keeping the client up to date via email and telephone. • Using our bespoke system Vision FM raising and allocating jobs when required. • Updating Spreadsheets using Excel. • Liaising with suppliers to ensure prompt delivery of parts. • Liaising with engineers on a daily basis to ensure SLA’s are met. • Calling account managers to keep them up to date on the arrival of parts & the expected completion date of the job. Show less



Mitie

• United Kingdom
• Facilities Services
• 700 & Above Employee

• Contract Administrator

  • May 2011 - May 2013

  • As a Contract Administrator my job is to ensure that the contract I am assigned to runs smoothly and ensuring that we achieve the highest standards of quality, service and presentation of the business. • A job will come in from one of our main hubs- Bristol or Portsmouth- i.e. a flood in a toilet block at the Courts. Depending upon the severity of the incident and the advice given from the contract manager and the price the job costs in order to rectify the problem. • My duties involve effectively monitoring delivery of reactive works and ensure contract KPI’s; liaising with engineers/sub-contractors, raising purchase orders for either the entire job (if it is a sub-contractor) or tools needed (if it is an engineer). Raising the job on the system and allocating and dispatching reactive work orders to the appropriate engineer with the appropriate skill, whether an electrician, joiner, carpenter, handyman, gas, air con trade. Along with ensuring that sufficient information is captured for analysis noting this on the system. A call to site informing them of the approximate ETA and assuring this is acceptable by the manager at that site that reported the incident, followed by an email to the helpdesk to ensure they are aware of the situation. Lastly a call to the account manager to keep them in the loop. • Other responsibilities include- Answering both internal and external calls in a professional and timely manner. Costing and completing the job packs before they are passed and forwarded on to accounts, chasing missing timesheets from engineers. Working on the WIP- This is overdue job packs which haven’t been passed by costing for one reason or another e.g. a missing timesheet (which the engineer needs to supply), missing Purchase order, original printed off email to complete the pack. All packs then need to be filed away in numerical order. To ensure any complaints are dealt with appropriately Show less