Experience

Forward Service Corporation

• United States
• Non-profit Organization Management
• 200 - 300 Employee

• W-2 Eligibilty Team Lead

  • Dec 2019 - Present

• W2 Eligibilty Specialist/FEP

  • Apr 2019 - Dec 2019

• FSET Employment Specialist

  • Aug 2016 - Apr 2019

  • Provide employment counseling, employment search and supportive services to participants • Enter program related information/data into computer for weekly and monthly reports • Maintain confidentiality of all participants, tracking participation, and maintaining participation/worker communication • Provide referrals to surrounding agencies, and am familiar with community resources • Developed and maintained customer relations; community awareness and partnerships

• FSET Scheduler

  • May 2015 - Aug 2016

  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency • Managed incoming and outgoing calls; scheduling and confirming appointments • Presented program developments to the community, and partner agencies • Collected and entered statistical data into database



Advance Dental Specialist

• India
• Mining

• Patient Service Representative

  • Mar 2015 - May 2015

  • Recorded and filed patient data and medical records • Scheduled appointments and completed registration; entering patient information, collecting co- pays and verifying insurance coverage • Monitored shared email inboxes and ensured inquiries were addressed • Provided administrative support to physicians • Recorded and filed patient data and medical records • Scheduled appointments and completed registration; entering patient information, collecting co- pays and verifying insurance coverage • Monitored shared email inboxes and ensured inquiries were addressed • Provided administrative support to physicians



Aurora Health Care

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Patient Service Representative

  • Sep 2013 - Oct 2014

  • Recorded and filed patient data and medical records • Scheduled appointments and completed registration; entering patient information, collecting co- pays and verifying insurance coverage • Monitored shared email in-boxes and ensured inquiries were addressed • Provided administrative support to physicians • Recorded and filed patient data and medical records • Scheduled appointments and completed registration; entering patient information, collecting co- pays and verifying insurance coverage • Monitored shared email in-boxes and ensured inquiries were addressed • Provided administrative support to physicians



Bright Beginnings Childcare & Learning Center

• United States
• Consumer Services
• 1 - 100 Employee

• Assistant Director

  • Apr 2010 - Sep 2013

  • Trained and handled on-boarding of new employees • Planned weekly menus for 165 children following nutritional and allergen guidelines • Billed and managed client accounts • Familiarized parents with center’s policies, regulations, fees, and curriculum • Controlled administrative, operational, financial and logistical areas of facility • Completed daily paperwork for agencies such as Child Protection Services and Resource and Referral Centers

• Teacher

  • Oct 2006 - Apr 2010

  • Maintained daily records of activities, behaviors, meals, and naps • Created and implemented a developmentally appropriate curriculum • Identified early signs of emotional and developmental problems in children • Communicated with children's parents and guardians about daily activities, behaviors and problems • Taught children personal care behaviors, including toilet training and feeding • Implemented positive discipline; followed policy of warning, timeout… Show more • Maintained daily records of activities, behaviors, meals, and naps • Created and implemented a developmentally appropriate curriculum • Identified early signs of emotional and developmental problems in children • Communicated with children's parents and guardians about daily activities, behaviors and problems • Taught children personal care behaviors, including toilet training and feeding • Implemented positive discipline; followed policy of warning, timeout, talk, and parent check-in