Lisa Smith, MS, SHRM-CP
Director of People and Culture at Jefferson County Public Library- Claim this Profile
Click to upgrade to our gold package
for the full feature experience.
Topline Score
Bio
Credentials
-
Aim Level 1 Enneagram Practitioner
Aephoria PartnersJul, 2023- Nov, 2024 -
Beyond Limits Certificate
Centers for Spiritual LivingMar, 2022- Nov, 2024 -
Managing Diversity
LinkedInMar, 2017- Nov, 2024 -
DiSC Certified Interpretor/Trainer
Wiley Education ServicesSep, 2015- Nov, 2024 -
Ordained Minister
Universal Life ChurchJun, 2010- Nov, 2024 -
SHRM - Certified Professional (SHRM-CP)
SHRMJun, 2018- Nov, 2024 -
Adaptive Schools (Group Coaching)
The Center for Cognitive Coaching -
Cognitive coaching
Center for Cognitive Coaching -
Myers Briggs Type Indicator Certified
CONSULTING PSYCHOLOGISTS PRESS INC -
Quality Improvement Facilitator
The W. Edwards Deming Institute
Experience
-
Jefferson County Public Library
-
United States
-
Libraries
-
100 - 200 Employee
-
Director of People and Culture
-
Jun 2021 - Present
• Directs human resources, training and organizational development, and volunteer services. Manages three departments in a company with 450 employees spread over 13 locations. • Provides strategic solutions for staffing within budget guidelines. Oversees personnel, salary actions, and changes for employees to evaluate and ensure internal equity. • Leads, develops, and executes organizational change management strategies to align people and processes for the achievement of company goals and aggressive growth of the organization. • Supports the Library Executive Director in the development of leadership and cultivation of organizational culture that promotes the mission, vision, and values of the organization, creating conditions to be an employer of choice. • Advances diversity, equity, and inclusion at the policy level. Applies to programs and systems shifting employee and patron experience positively and equitably. • Facilitates teambuilding, team conflict, leadership development, and personal growth sessions for conferences, meetings, and retreats. Show less
-
-
-
American Indian College Fund
-
United States
-
Education Management
-
1 - 100 Employee
-
Senior Director - Administrative Services
-
Nov 2019 - Jun 2021
• Provide direction and leadership to all staff assigned to administrative functions• Provide leadership for quality improvement strategies, reaping greater efficiency, effectiveness, teamwork and cost savings• Create structures and processes necessary to manage the position’s current responsibilities and areas of projected growth and development• Advise and recommend policies and procedures to ensure efficient oversight of human resources and web/IT developments.• Evaluate the results of overall administrative operations regularly and systematically, and report results to the senior leadership team• Provide input in business and strategic planning• Provide HR over site: program and policy development, legal compliance, talent acquisition, career development, employee engagement, retention, training and development, compensation and benefits, and employee relations• Provide guidance to HR, IT, and website staff and evaluate performance• Ensure that all College Fund activities and operations are carried out in compliance with local, state, and federal regulations and laws governing business operations• Work with the senior team to establish and implement an annual salary budget including job market analysis, criteria for promotions, writing of job descriptions, and bonus criteria* Lead culture development through annual retreat, ongoing DISC training, and teambuilding. Voted Top Workplace - Denver Post - three years in a row! Show less
-
-
Human Resources Director
-
Dec 2017 - Oct 2019
• Develop long and short term people strategies and design approaches for diagnosing and enhancing organizational effectiveness and employee engagement.• Lead the initiative for people operations, HR, recruiting, onboarding, performance management, talent development/training.• Develop progressive and proactive compensation and employee benefits programs to attract, develop, and retain top talent.• Be the trusted strategic partner, advisor, and coach to the leaders in the organization regarding their own development and the development of their teams.• Design and apply change management and organizational development strategies and assist organizational change initiatives in support of business strategies.• Deliver an effective diversity and inclusion program in an organization that is highly diverse. Tackle tough topics like racism, poverty, social injustice, addiction, and suicide.• Partner with the Chief Executive Officer on all people issues related to the executive team, including executive compensation and bonuses.• Notable achievement: The Denver Post’s Top Workplaces for 2019 Show less
-
-
-
Foothills Training Company
-
United States
-
Business Consulting and Services
-
Owner/Consultant
-
Sep 2000 - Jun 2021
* Contract with companies to design and deliver training which aligns core competencies to employee performance and increased company productivity. * Provide leadership development, executive coaching, group facilitation, assessment, and data analysis to create positive cultural change and ensure compliance. * In partnership with top level leaders, construct retreats, workshops, and teambuilding activities which improve team communication and collaborative team practice. * Contract with companies to design and deliver training which aligns core competencies to employee performance and increased company productivity. * Provide leadership development, executive coaching, group facilitation, assessment, and data analysis to create positive cultural change and ensure compliance. * In partnership with top level leaders, construct retreats, workshops, and teambuilding activities which improve team communication and collaborative team practice.
-
-
-
The Colorado Education Initiative
-
United States
-
Education Administration Programs
-
1 - 100 Employee
-
Senior Director of Human Resources and Talent Development
-
Sep 2014 - Jul 2017
• Built a thriving HR and Talent Development function that aligned strategic priorities and unified teams in five initiatives. Served as Leadership Team advisor, employee advocate, and culture champion. • Designed and delivered a two-tiered leadership development program that helped employees embrace the mission, drive change, and realize goals for CEI’s 3.0 vision. Coached supervisors through a 360 process and tied to performance improvement. Cultivated record employee engagement scores sustained over 3 years. • Overhauled the performance management process to better serve business strategy and CEI vision. Created a Leadership Ladder outlining progressive steps for learning and promotion. Taught corresponding career development classes and provided individualized coaching. • Updated salary schedules and benefits program. Created “total rewards” package--saved $23,000 in first two years. • Directed monthly staff meetings, design thinking protocols, and change management initiatives to improve morale and create a more welcoming employee experience. Utilized data from surveys and exit interviews to drive organizational development efforts realizing a 10% improvement in engagement scores and a 20% drop in attrition. • Drove innovative and human-centered changes to company operations such as recruitment, hiring, organization structure, office space design, meeting management, compensation, benefits, and wellness. Show less
-
-
-
Jeffco Public Schools - Colorado
-
United States
-
Education Management
-
700 & Above Employee
-
HR Site Supervisor
-
Aug 2012 - Sep 2014
*Manage 21 sites. *Provide counseling to directors on organization and employee performance issues—including documentation of incidents, thorough investigations, and facilitation of discipline meetings. *Partner with directors to recruit candidates in a hard-to-fill industry, coach on interviewing skills, write job descriptions, and craft equitable offers. *Ensure compliance with State and Federal employment laws. *Facilitate and coach directors in people management, talent development, personal leadership, and team effectiveness. Show less
-
-
Instructional Coach
-
Aug 2006 - Aug 2012
*Internal consultant to 9 locations. *Built relationships in the midst of major organizational restructuring. *Designed and delivered employee training and reinforced success of change efforts with classroom embedded coaching. *Tracked employee training and used data to determine trends and drive further instruction.
-
-
School Director
-
Jan 2002 - Aug 2006
Managed all operations of “Lab” School: budget, staffing, performance management, curriculum planning, marketing, registration, staff development, and parent education.
-
-
Education
-
University of Wisconsin-Platteville
Master's degree, Counselor Education -
University of Wisconsin-Stevens Point
Bachelor's degree, Communication, General
Community
