Lisa Shildt

Partner Solutions Manager at Paymentus
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Contact Information
us****@****om
(386) 825-5501
Location
Charlotte Metro
Languages
  • English -

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Experience

    • United States
    • Financial Services
    • 500 - 600 Employee
    • Partner Solutions Manager
      • 2019 - Present

    • United States
    • Insurance
    • 700 & Above Employee
    • Project Manager Data Analyst
      • 2016 - 2018

      ● Managed EDI project implementation for leaders such as United Healthcare, Blue Cross Blue Shield, Cigna, Aetna, Guardian, Anthem, Highmark, Allied, and Kaiser Permanente within the benefit enrollment solutions industry. ● Provided benefit administration and reporting with customized EDI mapping for payroll systems and insurance carriers. ● Provided client support for enterprise software WeCare online enrollment system. ● Utilized SQL Server and Access to build/manage EDI carrier files, also to research/ communicate client data inquiries. ● Supported perpetual enrollment administration, daily EDI deadlines, and facilitate weekly client meetings. ● Routine setup and file transfers using Secure File Transfer Protocol (SFTP). Other secure file transfer methods included ShareFile, PostNTrack, and ZixMail. ● Create weekly client payroll package files which assist in managing data integrity between two separate systems, the client’s HRIS system and the WeCare benefit enrollment system. ● Common client payroll systems include Kronos, Paylocity, Lawson, and Sartox-SunPac. Show less

    • Information Technology & Services
    • 1 - 100 Employee
    • Senior Project Implementation Specialist
      • Jan 2008 - Apr 2014

      ● Managed, designed and implemented client HRIS Payroll benefit enrollment systems. ● Managed client enrollment software design through installation utilizing HTML, CSS, Access, Microsoft SQL Server, Excel, and Adobe Photoshop. ● Provided dedicated client and 3rd party technical support. Managed enrollment software setup, software training, and system reporting. ● Designed and coordinated client system specific onsite training and application demonstrations. ● Designed custom enrollment data reports and extracts per client requirements. ● Consistently managed deadlines fast tracking project task to meet client expectations. ● Built an enrollment software resource guide website resolving the client need for a marketing resource (Aflac, Humana, Fidelity, and AIG). ● Managed department new hire training. ● Tracked company work progress with Microsoft SourceSafe and Ace Project. Show less

    • United States
    • Insurance
    • 100 - 200 Employee
    • Senior Systems Analyst
      • Jun 2003 - Sep 2007

      ● Designed and managed custom client HRIS Payroll system data per client requirements. ● Collaborated directly with client information technology departments and their 3rd party vendors daily to define requirements and meet project timelines. ● Managed client expectations and coordinated custom program design including hardware and software implementation and change orders. ● Conducted client HRIS Payroll system audits identifying inconsistencies or inaccuracies by creating queries and functions according to client HRIS Payroll requirements. ● Managed accelerated timelines and fast-tracked projects to meet client expectations. ● Tech Team Leader and new Tech Team Assistant trainer on company and project standards. ● Managed technology department's caseload and assisted training new employees. Show less

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