Recreation Program Coordinator-Special Events

• Sep 2022 - Present

Building Services Coordinator

• Sep 2017 - Sep 2022

-Oversee and supervise a staff of 100+ employees, including Front Desk Supervisor, Janitorial Staff, Manager On Duty, Facility Supervisors and the Childcare Staff.-Develop and implement the staffing plan for functional areas of the Center. Interview candidates and make hiring recommendations. Maintain staff records, documentation, and reports for associated programs. -Assist customers of the Center with class registrations, payments, room scheduling, and other needs. Maintain current knowledge of county, department, and Center programs to be able to provide information to customers. -Plan, coordinate, and oversee maintenance of building and ancillary systems. Coordinate work to minimize interruptions to scheduled programs and activities. Coordinate major tasks performed by contractors. Assist facility manager in development and tracking of annual operating budget for parts and supplies. -Oversee customer service and administrative support of front desk operations. Ensure policies and procedures of the Recreation Center Division are followed.-Ensure daily cash receipt reconciliation is performed accurately and cash transmittals are submitted by deadline. Show less

Customer Service Specialist

• Jul 2015 - Sep 2017

-Assisted customers with registrations and payments for the booking of facility rentals and membership fees for programs and classes.-Developed and managed a marketing plan to promote programs and service.-Created and implemented programs and events at the center. -Trained staff on the facilities membership database system. -Ran weekly reports to assure compliance with state licensing regulations.

Administrative Assistant

• May 2014 - Jul 2015

-Provided administrative support to the Membership Team. Responsibilities included: meeting coordination; preparation of reports, emails, letters, and recruitment materials; creation, design, and production of fliers and newsletters; and revision of membership materials. -Researched information, extracted data from databases and manipulated data using Microsoft Excel to create membership reports for Area Membership Manager and Team. -Collaborated with the Membership Team, and assisted in the organization of community marketing activities, such as information/promotional events and outreach activities at local venues. Show less

Human Resources Specialist

• Dec 2007 - Dec 2011

-Collaborated with HRIS (Human Resources Information Systems) to ensure accuracy of information being reported to Managers, Directors, and Executive Team. -Maintained and updated processes for record keeping of Red Rules and Performance Improvement Plans (PIP). -Coordinated with the Director of Human Resources on the restructuring of the file room and employee files to be more efficient and compliant with the Joint Commission/Inova Health System standards. -Worked closely with Director of Human Resources on Workforce Analytic Reporting. -Facilitated and coordinated the monthly Inova Fair Oaks Hospital New Employee Orientation Program . Show less

Human Resources Specialist

• Oct 2006 - Dec 2007

-Created and maintained all employee records in accordance with the biweekly payroll schedule. Ensured the highest level of data integrity.-Helped to resolve individual employee issues related to payroll, time accruals, and benefits. Served as the first point of contact for employee HR issues. -Assisted with Inova Alexandria Hospital's new employee orientation program on a monthly basis. -Provided managers and directors with essential employee information so they may efficiently and effectively meet Inova Health System and regulatory objectives. Show less

Human Resources Assistant

• Apr 2006 - Oct 2006

-Performed a full range of secretarial duties for Director/Consultant including making appointments, composing and typing letters and memos, filing, etc. -Organized and maintained department files and director's files. -Consulting/Employee Relations: Performed all administrative functions pertaining to the employment process to ensure timeliness and excellent Customer Service.-Assisted Director of Human Resources with communicating reasons behind key policies, practices and procedures to management and staff. Show less

Assistant Director Of Undergraduate Admissions

• Jun 2005 - Mar 2006

-Event Coordinator: planned and managed all on-campus recruitment events, wherein prospective students were exposed to collegiate and campus life. -Organized and maintained a territory and recruiting contacts. -Responsible for supervision, hiring, and evaluation of student workers. -Evaluated applications from prospective students. -Admission Office liaison to the following departments: Student Activities, Student Services, Campus Ministry, Residence Life, Student Government, Health and Dinning Services, Career Counseling, Academic Support, Sisters of Notre Dame, and Study Abroad. -Developed a new informational arsenal to assist with recruitment. -Established and directed an aggressive travel schedule for face-to-face recruitment throughout a territory spanning much of the East Coast and the Midwest. Show less

Senior Admission Recruiter

• Jun 1999 - Oct 2004

-Organized and maintained a territory, recruiting contacts and activities. -Evaluated demographics and assisted in the development of a marketing strategy for a new student recruitment effort. -Reorganized and implemented a prospecting program based on revised marketing objectives. -Established and directed an aggressive travel schedule for face-to-face recruitment throughout a territory spanning the entire country. -Provided planning and supervision of numerous weekend-long recruitment seminars / events, designed to expose prospective students to collegiate and campus life. Included were prospective students, parents, faculty members, staff and college President. -Evaluated applications from prospective students. -Advised prospective students and their families on financial aid issues. -Supervised multiple Admission Office student assistants. -Staff Advisor for the Stephens College Ambassadors, a student organization which assists the Admission Office with recruitment activities. -Dual Enrollment counselor for the Mid-Missouri area. Show less