Experience

Federal Government

• IT Services and IT Consulting
• 700 & Above Employee

• IT Project Manager

  • Oct 2019 - Present

  Coordinates and integrates project activities including planning, requirements and design, development, testing, and systems deployment Develops, modifies, or provides input to project plans to document project scope, assumptions, decisions, communication plan, and schedule Engages and communicates with key stakeholders, to include project team, sponsors, customers, and users to understand business needs Planning, developing, coordinating, and implementing systems that provide assistance and guidance to users Briefs senior leadership up to the GS-15 level on current project activities, issues, risks, and overall status Manages multiple or ongoing projects, Identifies requirements and specifications for functional and technical needs Show less



General Dynamics Information Technology

• IT Services and IT Consulting
• 700 & Above Employee

• Senior Requirements Analyst

  • Nov 2018 - Oct 2019

  Created, and organized user requirements for software development projects Determined and evaluated short- and long-range goals and strategies in support of application modifications Defined needs and recommended solutions that delivered value to process improvements, enhanced the customer service experience by troubleshooting and providing assistance to users on Information technology related mission requirements Provided functional support to customers to ensure validation of requirements and delivery of Information Technology capabilities Supported operation and maintenance of application performance to ensure that information technology activities, processes, and software are achieving desired results Lead and mentored junior team members in the requirements analysis process Coordinates with internal or external organizations that will assist in meeting project goals Performed data analysis and facilitated stakeholder meetings on various subject areas and group sizes Reviewed applications to assure compliance with regulations Developed executive summaries for future potential software projects Show less



Enterprise Information Systems

• 1 - 100 Employee

• Senior Business Analyst

  • Aug 2016 - Dec 2017

  Create and develop user stories in an agile software development project in support of the Foreign Services Institute, State Department Participates in all sprint ceremonies and daily meetings Attends client meetings to capture business requirements in preparation for future sprint releases Utilizes Team Foundation Server to manage user stories Developed user guide and template for the requirements matrix Create and develop user stories in an agile software development project in support of the Foreign Services Institute, State Department Participates in all sprint ceremonies and daily meetings Attends client meetings to capture business requirements in preparation for future sprint releases Utilizes Team Foundation Server to manage user stories Developed user guide and template for the requirements matrix



Boecore, Inc.

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Senior Business Analyst

  • Aug 2015 - Mar 2016

  Developed and documented business and functional requirements in support of the Transition to Veterans Program Office, Office of the Undersecretary of Defense Participated in an integrated project team utilizing agile software development and was a liaison between the functional sponsor and development team; attended daily Scrum meetings to discuss future sprints Assisted in the facilitation of requirements and process improvement sessions with functional stakeholders Provided guidance and project oversight support throughout new software development life cycle projects Developed Business Requirements Documents (BRD) and Requirements Traceability Matrices (RTM) Show less



Abacus Technology Corporation

• Information Technology & Services
• 400 - 500 Employee

• Team Lead

  • Apr 2013 - Jun 2015

  Promoted from Sr. Business Analyst in December 2013. Developed and documented business and functional requirements in support of the Defense Security Service, Office of the Chief Information Officer and Program Integration Office. Utilized the Defense Business System Definition and Acquisition Business Capability Life Cycle to develop documentation for various enterprise projects. Developed problem statements in preparation for project approval from appropriate governing officials and agencies, such as the Office of the Deputy Chief Management Office. Facilitated requirement and process improvement sessions with functional stakeholders. Provided guidance and project oversight support throughout new software development life cycles. Developed Business Requirements Documents (BRD), gap analysis, and Requirements Traceability Matrices (RTM). Show less



COMINT Systems Corporation

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Technical Business Analyst

  • Sep 2012 - Apr 2013

  Developed technical policy, processes, standards and procedures in support of the Department of the Army, Information Technology Agency Office of the Chief Technology Officer. Analyzed data collection processes to develop an automated tool for an approved products list. Gathered functional requirements for an automated tool. Participated in integrated product teams to provide feedback and guidance on future policy and procedures. Performed data mapping via the Joint Architecture Reference Model (JARM) in the development of a standardized baseline document. Show less



SSB, Inc

• Information Technology and Services
• 1 - 100 Employee

• Business Analyst

  • 2010 - Sep 2012

  Reviewing, documenting and analyzing existing mission critical applications to determine business requirements in support of the Department of the Army. Developed use cases and system requirements in an Agile environment to support frequent software releases. Initiated integrated project teams to identify and develop standardized policy and procedures for system life cycle development. Created data flow diagrams via Microsoft Visio. Participated in Capability Maturity Model Integration Level analysis by researching artifacts, and reviewing standard operating standards. Performed peer review sessions for technical documentation. Developed test plans. Show less



Alion Science & Technology

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Sr. Programmer/Analyst

  • Nov 2007 - Jun 2010

  Employee-owned and technology solutions company that specializes in research and development.; Led team of six developers in redevelopment of Human Research Knowledge System (HRKS), and increased communication between management and the development team Performed data analysis on HRKS, as a prerequisite to the drafting of the data dictionary; which was a critical component of the new web based system Protection Research Oversight Management Information System (PROMIS). Gathered approximately 200 systems requirements and performed quality assurance on the existing Department of Navy Human Research Protection Program (DON HRPP) system, which was used for the implementation. Initiated meetings, held training sessions, and identified key personnel to further enhance the PROMIS development team in infrastructure and architecture decisions. Evaluated and updated entity relationship diagrams using Microsoft Visio to develop a web based content management system. Show less



Fannie Mae

• Financial Services
• 100 - 200 Employee

• Sr. Programmer Analyst

  • Jun 1997 - May 2007

  A private company chartered by the Federal Government to assist people in achieving home ownership. IT Analyst 2005 * 2007 Managed platform security and the change management process for all software and hardware for the Data Systems Management Division Managed and performed quarterly system password changes on 250 Sybase dataservers and 400 Oracle databases to adhere to Sarbanes Oxley audit requirements. Developed and modified service level agreements to increase customer response times. Coordinated and reviewed 150 weekly infrastructure changes for the Sybase and Oracle platforms via the Remedy change control system, which resulted in a 100% successful implementation. Performed various data and trend analysis that identified problem areas and provided suggestions that resulted in decreased problems. Lead infrastructure effort to create and remove UNIX file systems throughout the corporation which was implemented on schedule with no issues. Database Administrator 1997 * 2005 Provided support for the production department and participated in the manager on call rotation. Provided Sybase SQL server and Replication support in a 24 X 7 production support department which included: creating databases, supporting multiple business clients, and troubleshooting issues that resulted in frequent customer feedback and recognition. Performed database server upgrades on the Sybase platform. Performed various security related tasks, such as: adding users to databases and platform servers, deleting users, locking and unlocking users, changing user passwords at the database and server level, and granting permissions. Developed a production support handbook. Successfully lead, coordinated, and executed the corporate Business Recovery Exercise for the Sybase platform. Managed SQL Backtrack licenses across the enterprise. Show less



Birch & Davis Associates

• Programmer Analyst

  • Jan 1994 - Jun 1997

  A small company focused on delivering high quality services in the healthcare industry.; Provided help desk support to Department of Agriculture National Integrated Quality Control System. Managed mainframe and microprocessor problems and performed system backups of VSAM files. Tested and updated COBOL mainframe applications. Analyzed existing data models of Health Affairs migration systems, and mapping Military Health Services Systems elements to Department of Defense (DoD) standard data. Completed a Health Information Resource Services (HIRS) Transition Plan to transition new methods and procedures to include office space requirements, a communication networks, and computers. Show less



Blue Cross Blue Shield of National Capital Area

• Claims Adjudicator

  • Nov 1989 - Jan 1993

  Handled inquiries from providers and subscribers regarding the application of claims processing software, and associated business processes. * Used an IBM mainframe and software to process high volumes of FEP medical claims. Handled inquiries from providers and subscribers regarding the application of claims processing software, and associated business processes. * Used an IBM mainframe and software to process high volumes of FEP medical claims.