Director of Business Development

• May 2022 - Present

General Manager

• Sep 2014 - Dec 2022

Responsible for building and managing the TurnKey business in Palm Springs, CA area while establishing TurnKey as the largest and most respected vacation rental management firm in the market. TurnKey Vacation Rentals is an Austin-based, full service technology-enabled vacation rental management company started by former HomeAway, Expedia, and Hotwire executives and well-financed by major players in the online travel industry. Currently, we manage over 4700+ properties… Show more Responsible for building and managing the TurnKey business in Palm Springs, CA area while establishing TurnKey as the largest and most respected vacation rental management firm in the market. TurnKey Vacation Rentals is an Austin-based, full service technology-enabled vacation rental management company started by former HomeAway, Expedia, and Hotwire executives and well-financed by major players in the online travel industry. Currently, we manage over 4700+ properties across the nation. Our primary goal is to maximize vacation rental revenues for homeowners by optimizing online marketing and reservations, providing guests with exceptional service and ensuring properties are well maintained. We offer these services at the industry's lowest commission rates. Show less Responsible for building and managing the TurnKey business in Palm Springs, CA area while establishing TurnKey as the largest and most respected vacation rental management firm in the market. TurnKey Vacation Rentals is an Austin-based, full service technology-enabled vacation rental management company started by former HomeAway, Expedia, and Hotwire executives and well-financed by major players in the online travel industry. Currently, we manage over 4700+ properties… Show more Responsible for building and managing the TurnKey business in Palm Springs, CA area while establishing TurnKey as the largest and most respected vacation rental management firm in the market. TurnKey Vacation Rentals is an Austin-based, full service technology-enabled vacation rental management company started by former HomeAway, Expedia, and Hotwire executives and well-financed by major players in the online travel industry. Currently, we manage over 4700+ properties across the nation. Our primary goal is to maximize vacation rental revenues for homeowners by optimizing online marketing and reservations, providing guests with exceptional service and ensuring properties are well maintained. We offer these services at the industry's lowest commission rates. Show less

General Manager

• Aug 2010 - Jul 2014

MANAGEMENT • Report Preparation • Scheduling multiple people and places • Front Office Operations • Listening Skills specific to meeting notes and action items • Confidentiality • Follow up and task management with people from all areas ! ! ! Interviewed, Hired & Developed sales team, front office and back office team. Developed processes and communications flows for efficient productions from all teams Processed financial data to produce forecasts and budget needs… Show more MANAGEMENT • Report Preparation • Scheduling multiple people and places • Front Office Operations • Listening Skills specific to meeting notes and action items • Confidentiality • Follow up and task management with people from all areas ! ! ! Interviewed, Hired & Developed sales team, front office and back office team. Developed processes and communications flows for efficient productions from all teams Processed financial data to produce forecasts and budget needs by quarter and year as well as reported on previous quarter and year finances. COMMUNICATIONS: REPORTS/CONTRACTS/TECHNOLOGY ! Author professional correspondence to customers and vendors. ! Order various reports necessary for closing which included a wide variety of complex material and interpreting them for the benefit of my clients. ! Track all accounting for various projects and creating reports that made the information understandable to those reading it. ! Communicate with vendors and designers to facilitate ongoing construction and property management. ! Attended board meetings, responsible for meeting notes, publication of said notes and follow up to action items. ! Rapidly learned and mastered varied computer programs while meeting deadlines. CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING ! Oversee front office operations and provide impeccable customer service. ! Assess properties for marketability and provided guidance for improved marketability. ! Managed many aspects and personalities within a community to organize, analyze and make recommendations for action. ! Utilized necessary means and all resources to successfully solve problems. DETAIL MASTERY & ORGANIZATION ! Manage all aspects of day-to-day operations as office management: ! Maintain vendor and client files ! Vendor scheduling for installation of materials ! Order and receive materials including special order ! Financial responsibilities including AP/AR, invoicing, & Insurance ! Cataloged library of various building material items  Show less MANAGEMENT • Report Preparation • Scheduling multiple people and places • Front Office Operations • Listening Skills specific to meeting notes and action items • Confidentiality • Follow up and task management with people from all areas ! ! ! Interviewed, Hired & Developed sales team, front office and back office team. Developed processes and communications flows for efficient productions from all teams Processed financial data to produce forecasts and budget needs… Show more MANAGEMENT • Report Preparation • Scheduling multiple people and places • Front Office Operations • Listening Skills specific to meeting notes and action items • Confidentiality • Follow up and task management with people from all areas ! ! ! Interviewed, Hired & Developed sales team, front office and back office team. Developed processes and communications flows for efficient productions from all teams Processed financial data to produce forecasts and budget needs by quarter and year as well as reported on previous quarter and year finances. COMMUNICATIONS: REPORTS/CONTRACTS/TECHNOLOGY ! Author professional correspondence to customers and vendors. ! Order various reports necessary for closing which included a wide variety of complex material and interpreting them for the benefit of my clients. ! Track all accounting for various projects and creating reports that made the information understandable to those reading it. ! Communicate with vendors and designers to facilitate ongoing construction and property management. ! Attended board meetings, responsible for meeting notes, publication of said notes and follow up to action items. ! Rapidly learned and mastered varied computer programs while meeting deadlines. CUSTOMER SERVICE/MARKETING/PROBLEM SOLVING ! Oversee front office operations and provide impeccable customer service. ! Assess properties for marketability and provided guidance for improved marketability. ! Managed many aspects and personalities within a community to organize, analyze and make recommendations for action. ! Utilized necessary means and all resources to successfully solve problems. DETAIL MASTERY & ORGANIZATION ! Manage all aspects of day-to-day operations as office management: ! Maintain vendor and client files ! Vendor scheduling for installation of materials ! Order and receive materials including special order ! Financial responsibilities including AP/AR, invoicing, & Insurance ! Cataloged library of various building material items  Show less