Lisa Reffner
Data and Registrar Specialist - School Certifying Official for VA Educational Benefits at University of Pittsburgh at Greensburg- Claim this Profile
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Bio
Edwin J. Hernandez
I had the pleasure of working with Lisa during my time at the University of Pittsburgh. During that time, I witnessed her great work in support of military-affiliated students. Lisa is a gifted professional who’s not only interested in the organization’s bottom line, but also in her students' professional growth and well-being. She is one of the most caring, innovative, and hardworking people I’ve had the pleasure to work with in higher education. In many situations, she has gone above and beyond in researching resources and collaboration opportunities with different regional partners in support of student success. Because of her advocacy mindset, she has been able to draw attention to the needs of all Pitt Greensburg military-affiliated students, and address their academic needs. In addition, as a School Certifying Official, she was extremely accurate, and constantly demonstrated her passion for veterans through her work. Needless to say, as a team member or a leader, Lisa earns my highest recommendation!
Edwin J. Hernandez
I had the pleasure of working with Lisa during my time at the University of Pittsburgh. During that time, I witnessed her great work in support of military-affiliated students. Lisa is a gifted professional who’s not only interested in the organization’s bottom line, but also in her students' professional growth and well-being. She is one of the most caring, innovative, and hardworking people I’ve had the pleasure to work with in higher education. In many situations, she has gone above and beyond in researching resources and collaboration opportunities with different regional partners in support of student success. Because of her advocacy mindset, she has been able to draw attention to the needs of all Pitt Greensburg military-affiliated students, and address their academic needs. In addition, as a School Certifying Official, she was extremely accurate, and constantly demonstrated her passion for veterans through her work. Needless to say, as a team member or a leader, Lisa earns my highest recommendation!
Edwin J. Hernandez
I had the pleasure of working with Lisa during my time at the University of Pittsburgh. During that time, I witnessed her great work in support of military-affiliated students. Lisa is a gifted professional who’s not only interested in the organization’s bottom line, but also in her students' professional growth and well-being. She is one of the most caring, innovative, and hardworking people I’ve had the pleasure to work with in higher education. In many situations, she has gone above and beyond in researching resources and collaboration opportunities with different regional partners in support of student success. Because of her advocacy mindset, she has been able to draw attention to the needs of all Pitt Greensburg military-affiliated students, and address their academic needs. In addition, as a School Certifying Official, she was extremely accurate, and constantly demonstrated her passion for veterans through her work. Needless to say, as a team member or a leader, Lisa earns my highest recommendation!
Edwin J. Hernandez
I had the pleasure of working with Lisa during my time at the University of Pittsburgh. During that time, I witnessed her great work in support of military-affiliated students. Lisa is a gifted professional who’s not only interested in the organization’s bottom line, but also in her students' professional growth and well-being. She is one of the most caring, innovative, and hardworking people I’ve had the pleasure to work with in higher education. In many situations, she has gone above and beyond in researching resources and collaboration opportunities with different regional partners in support of student success. Because of her advocacy mindset, she has been able to draw attention to the needs of all Pitt Greensburg military-affiliated students, and address their academic needs. In addition, as a School Certifying Official, she was extremely accurate, and constantly demonstrated her passion for veterans through her work. Needless to say, as a team member or a leader, Lisa earns my highest recommendation!
Credentials
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Creating a Culture of Service
LinkedInFeb, 2019- Oct, 2024 -
Ken Blanchard on Servant Leadership
LinkedInFeb, 2019- Oct, 2024 -
Adult Mental Health First Aid USA
National Council for Behavioral HealthFeb, 2020- Oct, 2024
Experience
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University of Pittsburgh at Greensburg
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United States
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Higher Education
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1 - 100 Employee
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Data and Registrar Specialist - School Certifying Official for VA Educational Benefits
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Jul 2017 - Present
Manage, evaluate, and produce data reports for Registrar, Financial Aid, Advising, and Student/Academic Affairs School Certifying Official for Veteran Education Benefits Manage & edit Military & Veterans Affairs Website | Veterans Action Team Site | DD-2 Forum for Student Veterans Experienced with program planning and development (Veterans Week 2018 | Green Zone Training for Staff & Faculty) Experienced with COGNOS | Microsoft Office | BANNER Oversight, management, and maintenance of student information. Evaluation and interpretation of academic policy and compliance as related to academic records and degree compliance. Managing confidential and sensitive student information. Family Educational Rights and Privacy Act (FERPA) compliance. Additional Responsibilities: Data Governance Council (Member) Veterans Action Team (Co-Chair) SITREP Military & Veterans Program (Co-Direct) Western PA Veterans Academic Alliance -WPVAA (Member) SALUTE Veterans National Honor Society - Greensburg Chapter (Chapter Director) SVA Chapter Advisor - University of Pittsburgh at Greensburg
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Duquesne University
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United States
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Higher Education
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700 & Above Employee
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Academic Records Assistant
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Dec 2010 - Jul 2017
Oversight, management, and maintenance of student information. Evaluation and interpretation of academic policy and compliance as related to academic records and degree compliance. Managing confidential and sensitive student information. Family Educational Rights and Privacy Act (FERPA) compliance. Oversight, management, and maintenance of student information. Evaluation and interpretation of academic policy and compliance as related to academic records and degree compliance. Managing confidential and sensitive student information. Family Educational Rights and Privacy Act (FERPA) compliance.
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United States Air Force
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United States
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Defense and Space Manufacturing
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700 & Above Employee
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Executive Assistant to the Commander
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Mar 2009 - Oct 2009
Executive-level administrative support to the Commander, Superintendent and eight subordinate flights Executive-level administrative support to the Commander, Superintendent and eight subordinate flights
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Gonzaga University
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United States
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Higher Education
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700 & Above Employee
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Program Assistant III - Office Manager
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Sep 2002 - Jan 2005
Office Manager; Administrative Assistant to the Director, Associate Director of Recruiting, and Internship Coordinator. Office Manager; Administrative Assistant to the Director, Associate Director of Recruiting, and Internship Coordinator.
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Information Manager - Active Duty USAF
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Oct 1992 - Oct 1995
Innovative information manager. Innovative information manager.
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Education
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McKendree University
Bachelor of Science (B.S.), Computer Information Systems / Management -
Clarion University of Pennsylvania
English Language and Literature, General -
Franklin Regional High School
High School Diploma