Experience

Pivotal Homes Group Limited

• United Kingdom
• Real Estate
• 1 - 100 Employee

• Head Of Operations

  • Mar 2020 - Present

  Delivering customer facing services on all aspects of business operations and housing management; including income management, budget control & financial responsibility, voids, specialist supported housing, partnership and relationship management, customer engagement, and lead for compliance, health and safety. Delivering customer facing services on all aspects of business operations and housing management; including income management, budget control & financial responsibility, voids, specialist supported housing, partnership and relationship management, customer engagement, and lead for compliance, health and safety.


MANCHESTER SETTLEMENT
• United Kingdom
• Civic and Social Organizations
• 1 - 100 Employee
• Member Board Of Trustees

  • Jun 2018 - Feb 2021


The Whitechapel Centre

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Head of Service

  • Oct 2019 - Mar 2020

  Delivering day centre services to over 100 street and homeless people of Liverpool 7-days a week. Working in partnership with third party agencies to deliver essential physical and mental health drop-in sessions, housing services and wellbeing activities. Delivering day centre services to over 100 street and homeless people of Liverpool 7-days a week. Working in partnership with third party agencies to deliver essential physical and mental health drop-in sessions, housing services and wellbeing activities.


Jigsaw Homes Group Ltd
• United Kingdom
• Non-profit Organizations
• 200 - 300 Employee
• Operations Manager

  • Jun 2019 - Jul 2019


Equity Housing Group

• 1 - 100 Employee

• Consultant

  • Feb 2018 - Jun 2019

  Undertaking a full service review of the older & supported social housing; including the customer offer, the living environment, policy / protocol review and statutory compliance. Undertaking a full service review of the older & supported social housing; including the customer offer, the living environment, policy / protocol review and statutory compliance.



One YMCA

• United Kingdom
• Hospitality

• Director of Housing

  • May 2017 - Dec 2017

  Responsible for all aspects of multi site housing and support for homeless people. Responsible for all aspects of multi site housing and support for homeless people.



St Vincents Housing Association

• Head of Supported Housing

  • May 2007 - May 2017

  Head of Supported Housing responsible for sheltered and extra care schemes, foyers, housing service for young people and numerous partner agency services across the North West and Calderdale. Working with a wide range of partners to deliver high quality housing solutions to vulnerable adults. Head of Supported Housing responsible for sheltered and extra care schemes, foyers, housing service for young people and numerous partner agency services across the North West and Calderdale. Working with a wide range of partners to deliver high quality housing solutions to vulnerable adults.


People First Housing Association
• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee
• Board Member

  • Mar 2003 - Sep 2011