Lisa Pugh
Key Account Director at Steer Automotive Group- Claim this Profile
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Bio
Experience
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Steer Automotive Group
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United Kingdom
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Motor Vehicle Manufacturing
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100 - 200 Employee
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Key Account Director
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Dec 2022 - Present
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National Windscreens
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United Kingdom
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Motor Vehicle Manufacturing
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200 - 300 Employee
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Insurance Sales Executive
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Jul 2013 - Dec 2022
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Business Development Director
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Jul 2013 - Dec 2022
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LGC Forensics
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Law Enforcement
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1 - 100 Employee
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Account Manager
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May 2010 - Jul 2013
Responsible for maintaining and expanding LGC Forensics relationships with existing clients by ensuring complaints and queries are addressed in a timely manner to the satisfaction of the client including regular contact with these clients and documenting/disseminating interaction Maintaining accurate account profiles and up to date client database Identifying opportunities to increase business with new and existing clients Identifying areas of improvement in client relationships and tracking implementation Monitoring, preparing and presenting management reports, trends, financial information and where necessary investigating anomalies Ensuring that key decisions relating to changes in existing service levels are communicated and discussed with delivery team heads and managing prompt updating of Operational Protocols Show less
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Premier Guarantee
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United Kingdom
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Insurance
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1 - 100 Employee
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Business & Development Executive
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Jun 2006 - Apr 2010
Responsible for achieving agreed sales and business objectives relating to targeting growth Assisting in the development and implementation of the Sales and Marketing Plan for the Premier Guarantee range of products Developing key contacts at senior levels of major target organisations Producing sales statistics and information on a monthly and ad hoc basis Proactively managing existing, and develop new, customer relationships Maintaining competitor and market knowledge Responsible for achieving agreed sales and business objectives relating to targeting growth Assisting in the development and implementation of the Sales and Marketing Plan for the Premier Guarantee range of products Developing key contacts at senior levels of major target organisations Producing sales statistics and information on a monthly and ad hoc basis Proactively managing existing, and develop new, customer relationships Maintaining competitor and market knowledge
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Zurich Insurance
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Switzerland
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Insurance
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700 & Above Employee
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Account Manager
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Nov 2003 - Apr 2006
Key contact for over 800 builders and developers in the South of England – area including Hampshire, Surrey, East/West Sussex, Kent Responsible for the continued growth in new client and units insured – through conversion of new sales leads Identifying and generating profitable, low risk business for the department Retention of existing clients – through customer service Developing and maintaining personal database, presenting on a monthly basis to Regional Account Manager Assisting and supporting Customer Support Group and claims teams Show less
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Education
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Farnborough Sixth Form College
A Levels -
The Connaught School
GCSE, A-C