Lisa Pinto
Practice Manager at Anxiety Solutions CBT- Claim this Profile
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Bio
Credentials
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Certificate IV in Frontline Management
The Change Network Pty LtdJul, 2012- Nov, 2024
Experience
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Anxiety Solutions CBT
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Australia
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Mental Health Care
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1 - 100 Employee
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Practice Manager
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Oct 2013 - Present
Responsibilities: • Office management, general administration and PA duties (supporting a team of 5 psychologists/psychotherapists and PA to Principal Psychologist). • Overseeing the day-to-day running of the practice and ensuring the patient experience is aligned with values, and the delivery of efficient and effective administration/reception duties. • Managing reception staff and rosters. • Managing psychologist calendars (enquiries, client bookings, confirmations, cancellations, invoices/receipts, processing Medicare claims, etc.). • HR – (onboarding, contracts, induction, leave etc). • Knowledge of Medicare and Health Fund item numbers and NDIS. • Updating & maintaining content on practice website. • Social media marketing (Instagram, Facebook). • Updated and improved Policies and Procedures Manual.
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Golden Steel International t/as Ariston Wire
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Bondi Junction
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Administrator
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Oct 2012 - Jul 2013
Key Responsibilities: • Office management, general administration & PA duties. • Confirming orders with suppliers & customers. • Updating & maintaining client records. • Tracking shipments/orders with shipping lines & liaising with customs brokers & transport companies. Key Responsibilities: • Office management, general administration & PA duties. • Confirming orders with suppliers & customers. • Updating & maintaining client records. • Tracking shipments/orders with shipping lines & liaising with customs brokers & transport companies.
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The Change Network
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Australia
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Education Management
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1 - 100 Employee
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Administrator/Office Manager
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Oct 2007 - Sep 2012
Served as Office Manager including Accounts Receivable/Payable tasks for Director and Training Manager. Established strong relationships with customers to achieve high enrolment levels for all training courses. Provided timely, courteous and knowledgeable response to all training enquiries and prepared all training manuals as required. Scheduled public training calendar for public short courses, liaising with trainers & venues; maintained & updated training database & produced certificates as required; accounts payable & receivable; general office duties; HR related tasks; supervised 2 other admin staff.
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Administration Assistant
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Oct 1999 - May 2006
Maintained HR (SAP) database for a team of 40-50 Personnel & contractor administration for new, existing & separating employees & management of confidential HR information Managed & processed expense claims & invoices Arranged International & Domestic travel Prepared & updated leave reports weekly Reviewed monthly internal billing reports for discrepancies Implemented new administrative policies & procedures as required Maintained HR (SAP) database for a team of 40-50 Personnel & contractor administration for new, existing & separating employees & management of confidential HR information Managed & processed expense claims & invoices Arranged International & Domestic travel Prepared & updated leave reports weekly Reviewed monthly internal billing reports for discrepancies Implemented new administrative policies & procedures as required
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Sun Microsystems
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United States
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IT Services and IT Consulting
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700 & Above Employee
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Marketing Administrator
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Aug 1997 - Oct 1999
Responsible for raising purchase orders & monitoring industry budgets Dissemination of marketing collateral to clients Issuing of press releases Designing of invitations for special events Management of petty cash Preparation of presentations Assisting in event/conference co-ordination Ordering promotional material Responsible for raising purchase orders & monitoring industry budgets Dissemination of marketing collateral to clients Issuing of press releases Designing of invitations for special events Management of petty cash Preparation of presentations Assisting in event/conference co-ordination Ordering promotional material
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Education
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The Change Network
Certificate IV Frontline Management -
Moriah War Memorial College
HSC