Experience

Mary Ann Liebert, Inc.

• United States
• Book and Periodical Publishing
• 1 - 100 Employee

• Executive Assistant

  • May 2018 - Present

  Job Description: Executive Assistant to the President and Chief Editorial OfficerBasic Function:The Executive Assistant is responsible for supporting the President and Chief Editorial Officer on any and all short and long-term tasks as needed, especially setting up editor and other VIP visits inside and outside the office; helping to organizing and facilitating out-of-town editorial board meetings and other business and social events in the US and Europe; sending hundreds of gifts throughout the year; and being an Ambassador for the company.Responsibilities:• Keep calendar for President and Chief Editorial officer• Set up meetings and travel • Book travel and hotel for all visiting guests.• Arrange food functions for visiting guests• Research and arrange venues and catering for out-of-town meetings and parties. Send invitations • Be mindful of cost control on all projects.• Select and order gifts for editors and other business associates, including 100+ gifts during the holiday season, birthdays, and other celebrations.• Stay up-to-date ordering new journal plaques and posters of journal covers for office decoration and as gifts.• Problem solving: soothing unhappy callers, reaching hard-to-reach people, obtaining refunds.• Occasional travel on behalf of the company to fill in at meetings• Daily assorted business and personal tasks Show less

• Exhibits Manager

  • Mar 2007 - Present

  Oversee marketing of all MAL Journals, Books, and Newsletters (Over 80 publications) to various meetings, symposia, and conferences worldwide through ad exchanges and shipment of materials- Negotiate marketing agreements with conference organizers of Journal specific meetings to secure distribution of materials and/or eblasts to meeting attendees. Follow through to see that all points of arrangement are executed. (approx. 200 per yr.)- Coordinate booth presence at conference including but not limited to registering, ordering furnishings, badges, Journals, promotional materials (banners/ posters/ giveaways), and overseeing arrival of all materials and return of same (approx. 30 per yr.)- Interact/ Establish/Maintain good working relationships with prospective clients, editors, vendors, and advertisers- Actively promote company brand- Research and negotiate best prices for promotional materials. Place orders for same and maintain stock (i.e. signage, giveaways, display items)- Organize staff at expositions- Attend meetings (travel required)- Fulfill requests for Journals and promotional materials for overseas representatives/offices and Editors Show less



Broadview Networks

• Rye Brook, NY

• Customer Relations Representative

  • Jul 2006 - Mar 2007

  -Provide one call resolution for issues involving phone service Including repair, adding services, and billing -Follow up on incidents and accurately notate account -Provide one call resolution for issues involving phone service Including repair, adding services, and billing -Follow up on incidents and accurately notate account



Cavalry Portfolios Services

• Hawthorne, NY

• Customer Service Representative /Inbound Call Center

  • Jan 2006 - Jul 2006

  -Provide exceptional customer service to resolve debt issues -Increased revenue for company (average $45k -month) -Top producer -June ’06 -Provide exceptional customer service to resolve debt issues -Increased revenue for company (average $45k -month) -Top producer -June ’06



Funtime Amusements

• Pleasantville, NY

• Event Specialist/Office Assistant

  • 2002 - 2004

  - Assist clients in planning special events. - Internal sales increased substantially due to client interaction. - Coordinate sub-contractor and employee scheduling. - Inventory control management. - Create and manage company databases. - Assist clients in planning special events. - Internal sales increased substantially due to client interaction. - Coordinate sub-contractor and employee scheduling. - Inventory control management. - Create and manage company databases.