Head of Learning and Development

• Nov 2022 - Present

Trainer and Assessor

• Mar 2022 - Present

Trainer and assessor for Certificate IV in Property Services (Real Estate) to multiple different real estate brands and networks. Trainer and assessor for Certificate IV in Property Services (Real Estate) to multiple different real estate brands and networks.

Learning and Development Manager

• Dec 2021 - Dec 2022

Training And Support Manager

• Jul 2021 - Dec 2021

Operations Manager & Trust Accountant

• Aug 2015 - May 2020

• End to end of all Sales & Rent Trust transactions • Undertake the entire offices risk assessment & compliance requirements • Assist in managing all staff including sales, property management and admin • Undertake all marketing campaigns both print and digital • Report to Director daily • Calculate all commissions for both sales and property management teams • End to end of all Sales & Rent Trust transactions • Undertake the entire offices risk assessment & compliance requirements • Assist in managing all staff including sales, property management and admin • Undertake all marketing campaigns both print and digital • Report to Director daily • Calculate all commissions for both sales and property management teams

Operations Manager/Trust Accountant

• Aug 2014 - Aug 2015

• End to end of all Sales & Rent Trust transactions • Help set up brand new office • Undertake all marketing campaigns both print and digital • End to end of all Sales & Rent Trust transactions • Help set up brand new office • Undertake all marketing campaigns both print and digital

Department Manager

• Nov 2012 - Nov 2013

• Manage a team of 16 residential property managers, leasing department, administrators and reception • Problem solve for both clients, team and corporate office • Set KPI's and goals for team and monitor to help achieve • Report to Director and Associate Directors weekly • Run weekly training session for both personal and professional development • Manage a team of 16 residential property managers, leasing department, administrators and reception • Problem solve for both clients, team and corporate office • Set KPI's and goals for team and monitor to help achieve • Report to Director and Associate Directors weekly • Run weekly training session for both personal and professional development

General Manager of Property Management

• May 2007 - Nov 2012

• Manage a team of 7 residential property managers, leasing consultants, business development and administrators • Problem solve for both clients, team and corporate office • Set KPI's and goals for team and monitor to help achieve • Report to Director weekly • Run monthly training sessions for both Ferntree Gully team and surrounding Ray White offices • Rent receipting and landlord/creditor run daily • Provide EOM report and commission statements • Attend corporate events often on Directors behalf Show less

Business Development Officer / Property Manager

• Jan 2003 - May 2007

• Manage a portfolio of 160 residential properties end to end • List and prospect new business for rental department • Manage a portfolio of 160 residential properties end to end • List and prospect new business for rental department

Property Manager / Body Corporate Manager

• Apr 1990 - Dec 2002

• Manage a portfolio (with assistance) of 1200 residential properties • Manage 8 commercial / industrial body corporates • Manage a portfolio (with assistance) of 1200 residential properties • Manage 8 commercial / industrial body corporates