Experience

Business Women in Leadership Program at Florida International University

• Higher Education
• 1 - 100 Employee

• Member Of The Advisory Board - FIU Business Women in Leadership Program

  • Jan 2022 - Present



Mednax, National Medical Group

• United States
• Hospitals and Health Care
• 700 & Above Employee

• Clinical Information Systems Trainer

  • Feb 2016 - Nov 2021

  Miami/Fort Lauderdale Area I facilitate and coordinate all aspects of a NextGen rollout including planning, set up, preparation, training and support to all Mednax Office Based Practices. I serve as a clinical/technical all-encompassing resource for all practices. I am an excellent communicator, problem solver and critical thinker to adjust to an ever-changing system environment. I work as a liaison/coordinator to work with Medical Directors, Practice Managers, and all practice employees at multiple levels. I provide… Show more I facilitate and coordinate all aspects of a NextGen rollout including planning, set up, preparation, training and support to all Mednax Office Based Practices. I serve as a clinical/technical all-encompassing resource for all practices. I am an excellent communicator, problem solver and critical thinker to adjust to an ever-changing system environment. I work as a liaison/coordinator to work with Medical Directors, Practice Managers, and all practice employees at multiple levels. I provide ongoing education through e-mail, follow-up phone calls, educational handouts, webex demo’s. Show less



Indigo Resources

• Consultant

  • 2000 - 2020

  Greater New York City Area Responsible for writing, layout, design and implementation of learning materials intended for use by facilitators and participants. Project Manage Indigo Resources engagements including process planning, client communication and contingency planning. Coach company president on managing multiple client and contract employee relationships during the engagement. Keep company current with latest technology and newest trends. Designed and coordinated the creation of company website; maintain the… Show more Responsible for writing, layout, design and implementation of learning materials intended for use by facilitators and participants. Project Manage Indigo Resources engagements including process planning, client communication and contingency planning. Coach company president on managing multiple client and contract employee relationships during the engagement. Keep company current with latest technology and newest trends. Designed and coordinated the creation of company website; maintain the site. Show less



Self Employed

• NextGen Trainer/Go-Live Implementations

  • Apr 2014 - Jan 2016

  I am an experienced NextGen Trainer and Analyst. I hold an NCP certification from NextGen and have worked with the product for 4 years. I am familiar with all primary care and multiple specialty templates such as Pediatrics, Dermatology, OB/GYN, and Audiology. I cover all aspects of a patient encounter – Navigation, Intake, Histories, SOAP, Finalize, Orders, Order Management, Immunizations, Clinical Guidelines, Left Navigation tools, Tasking and PAQ, Medications, Procedure templates and… Show more I am an experienced NextGen Trainer and Analyst. I hold an NCP certification from NextGen and have worked with the product for 4 years. I am familiar with all primary care and multiple specialty templates such as Pediatrics, Dermatology, OB/GYN, and Audiology. I cover all aspects of a patient encounter – Navigation, Intake, Histories, SOAP, Finalize, Orders, Order Management, Immunizations, Clinical Guidelines, Left Navigation tools, Tasking and PAQ, Medications, Procedure templates and telephone calls. I have experience with conducting classroom training, one on one training, Go-Live floor support, I am completely comfortable shadowing and assisting both nursing staff and providers in navigating around the system during a live patient encounter. Show less



Nova Southeastern University

• United States
• Higher Education
• 700 & Above Employee

• Adjunct Professor/Instructional Specialist

  • Sep 2011 - Feb 2014

  Fort Lauderdale, FL Assist Lead Professor in teaching Organizational Behavior, Leadership and Management Information Systems courses in the Bachelor of Business Administration program.

• NextGen Trainer

  • Apr 2010 - Feb 2014

  Design and develop training programs for Electronic Medical Records (EMR) systems, using NextGen and Axium Clinical Information Systems. Responsible for assessment of clinical information system educational needs and the development, implementation and evaluation of end user training programs.



ProImpress

• United States
• Business Consulting and Services
• 1 - 100 Employee

• Consultant

  • Feb 2010 - Feb 2013



Wiley

• United States
• Book and Periodical Publishing
• 700 & Above Employee

• Training Consultant

  • Apr 2010 - Apr 2010

  Created a readiness plan for a new release of the WileyPLUS Online Learning system. Interviews were conducted with university professors to gather their feedback and needs analysis. As a result of this engagement, a training and communications project plan was created, a gap analysis was conducted and a document of best practices was provided.



Nova Southeastern University

• United States
• Higher Education
• 700 & Above Employee

• Research Assistant

  • 2007 - 2009

  Research assistant working for Nova Southeastern University professors in the Huizenga Business School. Projects included submission to several academic journals on the topic of virtual teams in global organizations and assisting professors with preparing their courses for upcoming terms.



Deutsche Bank

• Germany
• Financial Services
• 700 & Above Employee

• Consultant

  • Jul 2007 - Nov 2007

  Designed a training program for a human resources application called Vurv. Components included participant and facilitator guides, eLearning modules, project plan for instructional design and training dates, visual aids, and high level demonstrations.



Citi

• United States
• Financial Services
• 700 & Above Employee

• Consultant

  • Jun 2005 - Dec 2006

  For Investment Banking client (CITIGROUP), write technical training guides for commercial online banking program. Research and review all new releases to the online training program and communicate these updates to the client. Designed e-learning training program for Banking Securities department.



New York University

• Higher Education
• 700 & Above Employee

• Adj. Instructor

  • Jan 2005 - Dec 2006

  Design and facilitate courses in the School of Continuing and Professional Studies. Contributor in the creation and launching of the first Coaching Certificate Program at NYU – September 2005. Courses offered in NYU catalog: - Transitioning from Tech Expert to Tech Manager - Smart (and Painless) Communication Skills for Technology Professionals - Advanced Management Strategies for the Tech Manager



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Consultant

  • 2005 - 2006

  Project Manager for an initiative to close IT Security Gaps within a Lotus Notes environment. The Global Lotus Notes Application Server Migration and Consolidation project included the analysis of existing applications on heritage Notes servers, remediation of code to conform to enterprise development standards, migration of the applications to a new clustered consolidated server environment, and the decommissioning of the heritage servers. This effort resulted in closing security gaps… Show more Project Manager for an initiative to close IT Security Gaps within a Lotus Notes environment. The Global Lotus Notes Application Server Migration and Consolidation project included the analysis of existing applications on heritage Notes servers, remediation of code to conform to enterprise development standards, migration of the applications to a new clustered consolidated server environment, and the decommissioning of the heritage servers. This effort resulted in closing security gaps, standardizing and stabilizing the Lotus Notes server environment and lowering IT operating costs by 2.6 million. End results included: - decommissioned 273 legacy application servers - reduced volume of applications from 122,875 to 31,453 - reduced disk storage by approximately 6 Terabytes Show less



S&P Global

• United States
• Financial Services
• 700 & Above Employee

• Regional Director of Email

  • 1999 - 2000

  Responsible for the design and implementation of a consolidated email infrastructure for the entire Standard & Poor's (S&P) companies. As part of a major initiative, all of the US S&P business units were relocated to a single location, forming an integrated email environment. Project Manager with technology solutions team where information is gathered to understand current vs. future requirements, develop proposals and technical specs for covering initiatives being addressed… Show more Responsible for the design and implementation of a consolidated email infrastructure for the entire Standard & Poor's (S&P) companies. As part of a major initiative, all of the US S&P business units were relocated to a single location, forming an integrated email environment. Project Manager with technology solutions team where information is gathered to understand current vs. future requirements, develop proposals and technical specs for covering initiatives being addressed, negotiate and maintain vendor relationships, monitor and lead teams with representation from various functional areas, and develop and deliver classroom training programs at the onset of implementation of the project. Manager of a 15-person Lotus Notes Infrastructure team (across 7 countries) supporting 100 Lotus Domino Mail, web and application servers and 5,000 clients worldwide. Show less



JPMorgan Chase & Co.

• United States
• Financial Services
• 700 & Above Employee

• Vice President

  • 1995 - 1999

  Reported directly to the Site Manager of Chase World Headquarters and managed 15 engineers responsible for a 24/7 production email environment. Coordinated Merger Operations to consolidate Chase Manhattan Bank and Chemical Bank Lotus Notes email systems. The end result produced a single domain email environment. Wrote, designed and facilitated training for 100+ administrators in email and LAN. Designated business liaison to the Chase Executives at World Headquarters, handled all Executive… Show more Reported directly to the Site Manager of Chase World Headquarters and managed 15 engineers responsible for a 24/7 production email environment. Coordinated Merger Operations to consolidate Chase Manhattan Bank and Chemical Bank Lotus Notes email systems. The end result produced a single domain email environment. Wrote, designed and facilitated training for 100+ administrators in email and LAN. Designated business liaison to the Chase Executives at World Headquarters, handled all Executive needs assessments, identified and developed project scopes and milestones and followed through to project completion. Infrastructure Manager controlling 150 Lotus Notes servers in Chase World Headquarters. Show less



MetLife

• United States
• Insurance
• 700 & Above Employee

• Systems Analyst

  • 1991 - 1995