Experience

Mt. Hood Community College

• United States
• Higher Education
• 500 - 600 Employee

• Credential Evaluation & Award Coordinator

  • Jan 2018 - Present

• Degree Auditor/Admissions/Transcript Evaluator

  • Mar 2016 - Dec 2017

• Degree Audit Specialist

  • Jun 2015 - Feb 2016

• Registration Specialist

  • Jan 2015 - Jun 2015

  Basic Job Purpose/Function Under general supervision, performs a wide variety of duties in support of student services including admissions, registration, and student records. Responsibilities include customer service, general admission processing, data entry, and registration. Essential Duties 1. Provides customer service, support and guidance when assisting applicants, students, their parents, community members and College employees regarding student services processes and general campus information. Performs general reception duties including screening visitors; identifying customer needs, and referring customers to the appropriate personnel or service. 2. Registers students for courses in person and in batch. Processes add/drop forms for students.3. Prepares official and unofficial transcripts, enrollment verifications. Receives and prepares graduation applications and transcript evaluations. 4. Receives and processes applications for College admission. Review of student transcripts and placement test scores for reading, writing and mathematics proficiencies. Mails official correspondence and documents related to admissions. 5. Sort, scan, index and file student services related documents and maintains accurate information within the database and on the College website. 6. Performs office support duties, distributing and processing mail, responding to email requests. Answer phones on an as needed basis. 7. Processes Online Applications 8. Applies the College’s implementation of the Family Education and Privacy Rights Act (FERPA).

• Academic Advising Receptionist

  • Sep 2014 - Dec 2014

  Job SummaryUnder general supervision, performs general duties in support of student services including academic advising, admissions, registration, and student records. Essential Duties 1. Greets students and provides support and guidance when assisting applicants, students, their parents, community members and College employees regarding student services processes and general campus information. Performs general reception duties including screening visitors; identifying customer needs, and referring customers to the appropriate personnel or service. 2. Sort, scan, index and file student services related documents.3. Performs office support duties, distributing and processing mail. 4. Answer phones.5. Applies the College’s implementation of the Family Education and Privacy Rights Act (FERPA). Additional Duties 1. Performs project-based assignments within the student services department.



World Class Woods

• Administrative Assistant

  • Apr 2011 - Jun 2014

  Administrative office and technical support, dispatch, and marketing for reclaimed lumber service.Information management, phone call/ email fielding, lead generation, customer and vendor relations.Contract generation, revision, and implementation. Administrative office and technical support, dispatch, and marketing for reclaimed lumber service.Information management, phone call/ email fielding, lead generation, customer and vendor relations.Contract generation, revision, and implementation.



Private

• Private Tutor

  • Jan 2010 - May 2014

  Provide expertise, experience, and encouragement in problem solving challenging assignments.Assist skill development in writing, math, biology, and presentations.Develop individual study plan to assist learning style and increase learning efficiency. Provide expertise, experience, and encouragement in problem solving challenging assignments.Assist skill development in writing, math, biology, and presentations.Develop individual study plan to assist learning style and increase learning efficiency.



Best Service Company, Inc.

• Account Specialist

  • Dec 2003 - Apr 2004

  Coordination of merchandising services for national accountContractor oversight (written and verbal communications)Customer serviceProject management and completionContractor training Coordination of merchandising services for national accountContractor oversight (written and verbal communications)Customer serviceProject management and completionContractor training



Best Service Company, Inc.

• Operations Manager/Coordinator

  • Jun 2000 - Aug 2002

  Oversight of day to day operations of both office and field workCoordination and management of small office staff and field contractors (approx. 300)Staff and contractor trainingCustomer service (client and account management)AR/AP and PayrollShipping and receiving Oversight of day to day operations of both office and field workCoordination and management of small office staff and field contractors (approx. 300)Staff and contractor trainingCustomer service (client and account management)AR/AP and PayrollShipping and receiving