Lisa O.
Office Coordinator/Admissions Specialist at Easterseals Crossroads- Claim this Profile
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Bio
Experience
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Easterseals Crossroads
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United States
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Non-profit Organization Management
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100 - 200 Employee
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Office Coordinator/Admissions Specialist
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Jul 2015 - Present
Manage and support all facets in the daily operation of pediatric rehab medical facility: First point of contact for consumers seeking therapy services; register patients, obtain required documents from physicians, collect insurance information, complete data entry for all admissions. Coordinate and manage schedules for occupational, physical, and speech therapists. Collaborate with leadership team to maintain agency protocols. Prioritize multiple tasks that develop daily. Show less
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Midwest Reprocessing Center
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Saginaw, Michigan Area
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Account Manager
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Aug 2010 - Jul 2015
Managed local hospital accounts to encourage reprocessing and repurchasing of non-invasive medical supplies: Procured new client hospitals through building rapport and establishing initial relationships. Responsible for client communications, conflict resolution, and cooperation. Established relationships with key contacts to ensure staff compliance is maintained. Provided two-way communication between client hospitals and Midwest Reprocessing Center team to ensure representation and set accurate client expectations. Was accountable for the conversion of 1/3 of the company’s reprocessed devices into resaleable products; exceeding expectations. Show less
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Village Bloomers Floral Design
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Greenwood, IN
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Business Owner
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Feb 1992 - Apr 1995
Sole proprietor of startup floral shop successfully managing all business decisions creating profitable company in first year: Set and exceeded sales goals; increased business to include in home and business consultations to provide custom design of fresh and lifelike floral arrangements. Managed all aspects of business management including personnel budgeting and bookkeeping, networking, marketing, product supply, delivery, and inventory. Built and maintained a client base while providing exceptional service during peak seasons. Maintained professional recognition with national service companies such as FTD and Teleflora. Show less
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Education
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Indianana Wesleyan
Bachelor's degree, Business Administration and Management, General