Experience

OneLocal

• United States
• Banking
• 1 - 100 Employee

• Senior Vice President-Senior Operations Officer

  • Nov 2021 - Present

  Norwood, Massachusetts, United States



Watertown Savings Bank, MA

• United States
• Banking
• 1 - 100 Employee

• Senior Vice President-Operations Officer

  • Jan 2015 - Nov 2021

  As the Senior Vice President-Operations Officer at Watertown Savings Bank I oversee the Bank's Call Center , Operations and BSA Department's . Oversee Online Banking support for personal and business customers as well as our Mobile Banking Applications. Other responsibilities include Debit Mastercard program , wire transfer, Automated Clearing House (ACH) processing, overdrafts, online account opening, research and new product development. Manage relationship with our third party… Show more As the Senior Vice President-Operations Officer at Watertown Savings Bank I oversee the Bank's Call Center , Operations and BSA Department's . Oversee Online Banking support for personal and business customers as well as our Mobile Banking Applications. Other responsibilities include Debit Mastercard program , wire transfer, Automated Clearing House (ACH) processing, overdrafts, online account opening, research and new product development. Manage relationship with our third party processor, Fiserv since 2007.

• Vice President- Operations Officer

  • Jan 1995 - Jan 2015

  Watertown, Massachusetts Experienced Operations Officer overseeing Deposit Operations, including Mobile and Online Banking and Call Center. Responsible for new product development and management of our core banking relationship with Fiserv.

• AVP-Branch Manager

  • Oct 1990 - Dec 1994

• Assistant Branch Manager

  • Sep 1983 - Oct 1990