Experience

Mitchell Brandtman

• Australia
• Construction
• 1 - 100 Employee

• Submissions and Administration Officer

  • Jun 2021 - Present



Queensland Parliament

• Australia
• Political Organizations
• 100 - 200 Employee

• Electorate Office Manager

  • Oct 2019 - Jan 2022

  Implement and maintain procedures/office administrative systems and delegate tasks to junior employees. Diary management and travel arrangements. Ensure that health and safety policies are up to date. Deal with correspondence, complaints and queries and construct and write an e-newsletter monthly. Prepare letters, presentations and reports and liaise with staff, suppliers, and clients. Oversaw office operations including answering multiple emails, phone calls and regular front desk constituent enquiries. Maintain excellent knowledge of Government legislation and understanding of policy and procedures. Design, write and send out flyers and letters to community members and small businesses for upcoming events. Organise events and forums and manage maintenance issues and office stationery orders and newsletters/flyers and letters to be distributed throughout the electorate and via social media. Maintain a large volume of confidential data including constituent interactions and correspondence.



Department of Parliamentary Services

• Government Administration
• 300 - 400 Employee

• Senior Constituent & Community Liaison Officer

  • Aug 2014 - Oct 2019

  Receive enquiries from constituents about services provided by Commonwealth Departments and liaise with relevant departments and Ministerial Offices for a response or conduct an independent investigation, as it applies to the situation. Monitor complaints to ensure responses are comprehensive and timely. Regular meetings with community members and organisations about services, funding and grants provided by the Commonwealth Government and the Federal Member. Research, plan and organise various successful community events to promote communication within the electorate. Establish and foster strong relationships with a range of key Government departments of behalf of the Member, constituents, community groups and organisations, focusing on communication and community development. Write comprehensive, confidential, and complex correspondence to Ministers and government departments on behalf of the Federal Member, constituents and community organisations. Lead, train and support junior staff and represent the Member at a range of events within the electorate.