Experience

Eastern Dental

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Insurance Revenue Specialist

  • Apr 2013 - Present



Dimensional Management

• Insurance Revenue Specialist

  • Apr 2013 - Apr 2013



Monmouth Dental Group

• Front Desk Supervisor

  • Jun 1991 - Mar 2012

  •Supervised & coordinated 4-person front desk team for optimal patient care. •Presented patients with treatment plans including treatment options, insurance benefits and financial options including payments, deductibles, co-insurance & benefit limitations. •Managed account receivables including insurance payments, public funds & personal payments of cash, checks & credit cards. Reconciled daily deposit tickets and deposited same. Verified authenticity of payments and resolved discrepancies. •Handled patient financial responsibilities, financial arrangements, 3rd-party payments, dispute resolutions and legal collections including court appearances. •Coordinated patient insurance benefits thru verifications, claims’ processing, tracking, narratives, appeals, preauthorizations, via telephone, personal contacts & computer. Reviewed insurance claims for accuracy of payment or denial. •Analyzed and processed financial documents including insurance explanation of benefits, patient notices and government tax requests. •Electronically generated & processed monthly billing statements. •Submission of claims on proper forms with correct support documentation to insurance companies for approval, treatment, & payment. Claims included dental, medical, worker’s comp, personal & vehicular injury. •Reconciled employee hours and doctors’ production for payroll. •Secured patient and computer records and physical files thru computer security and office protocol according to HIPAA & office regulations. •Securing of office, supplies, personnel and pharmaceuticals including office security system. •Handled office marketing including in-house mailings. Tabulated results, created reports & presented to management. •Coordination of 7 providers’ schedules including multiple patient appointments. •Ability to maintain privacy and confidentiality in regards to sensitive matters



Virginia Apartment & Management Association

• Administrative Assistant

  • Jun 1990 - Jun 1991

  Editing & publishing bi-monthly newsletter Creating & publishing activity flyers and educational brochures Coordinating membership meetings and 50-booth trade show Distributing membership folders General office duties including answering phone and handling member requests Editing & publishing bi-monthly newsletter Creating & publishing activity flyers and educational brochures Coordinating membership meetings and 50-booth trade show Distributing membership folders General office duties including answering phone and handling member requests



Ocean County Reporter

• Features Editor

  • Jan 1988 - Jan 1990

  Designed & edited content for Sunday edition Researched & wrote articles Publication & design layout Met publication deadlines on routine basis Assisted Editor-in-Chief where needed Designed & edited content for Sunday edition Researched & wrote articles Publication & design layout Met publication deadlines on routine basis Assisted Editor-in-Chief where needed