Experience

IT Contractor

• IT Services and IT Consulting
• 1 - 100 Employee

• Director Of Operations

  • Aug 2017 - Present



OpenVault LLC

• United States
• Software Development
• 1 - 100 Employee

• Director of Operations

  • Dec 2010 - Present

  We are a full service analytics and broadband management company helping MSO's scale for the future. www.openvault.com We are a full service analytics and broadband management company helping MSO's scale for the future. www.openvault.com



Irish Twins, LLC

• Owner

  • Jul 2006 - Oct 2011

  Developed unique womens shopping experience in Allentown.Doubled sales in bad economy from 2008 to 2009. Currently 42% up over YTD. Manage operations, budgeting and buying for store.Develop marketing plan to pursue new clients and ongoing marketing to existing clients.Support the community through our affiliation with Soles4Souls.org. We are the largest independent donator of 'gently' worn shoes. Developed unique womens shopping experience in Allentown.Doubled sales in bad economy from 2008 to 2009. Currently 42% up over YTD. Manage operations, budgeting and buying for store.Develop marketing plan to pursue new clients and ongoing marketing to existing clients.Support the community through our affiliation with Soles4Souls.org. We are the largest independent donator of 'gently' worn shoes.



Connectiva Systems Inc

• Business Analyst

  • May 2004 - Jul 2006

• Director Sales Support/Business Analyst

  • May 2004 - Jul 2006

  Increased regional sales from $1million to $3million.Configure and deploy sales demo across US, Central and South America, Asia and the Middle East.Implemented training course for new accounts - speeding profitability - in Kuwait City, Kuwait.Supported IBM 3rd Party Revenue Assurance Solution in New Dehli, India specializing in interconnect wholesale billing.



AirClic Inc

• Sales Support/Billing Manager

  • Apr 2001 - May 2004

  Develop barcode mobile handset applications to support outside work forces. Provide comprehensive data back to clients regarding asset movements and productivity.Implemented and supported company billing application Portal.Managed all international exports for the handset solutions and barcode scanners. Develop barcode mobile handset applications to support outside work forces. Provide comprehensive data back to clients regarding asset movements and productivity.Implemented and supported company billing application Portal.Managed all international exports for the handset solutions and barcode scanners.



T-Mobile Wireless(VoiceStream)

• Application Support Billing Manager/Help Desk Manager

  • Apr 1996 - Apr 2001

  Managed company internal Help Desk.Developed and managed Application Support Team for all carrier grade applications.Developed Excellence in Support training course. Managed company internal Help Desk.Developed and managed Application Support Team for all carrier grade applications.Developed Excellence in Support training course.



Omnipoint Communications

• Application Support Manager

  • 1995 - 2001



Omnipoint Communication Corp

• Retail Store Manager/Marketing Communications Manager

  • 1996 - 1998