Strategic Assistant to the CEO & EA Team Lead

• Jan 2023 - Present

Executive Assistant to the CEO

• Dec 2019 - Jan 2023

GCS Product Sales & Activation Product Excellence Event Coordinator

• Apr 2019 - Dec 2019

• Spearhead the Google Customer Forum & Externship series across key product areas e.g. Video. • Facilitate GCFs & Externships, both at customer site & Google EMEA headquarters to generate new insights & feedback to help improve the product portfolio across GCS. • Autonomously create & maintain the PEX activities schedule across a cross-functional environment. • Activity performance tracking - report on the insights obtained internally, operational reporting: scale, insight area etc. • Stakeholder Management; POC for clients & internal stakeholders; support all functions within various programs. • Deliver the most suitable feedback initiative based on the stage of the product life cycle i.e. Clientflix, GCF, Externships. • Collaborate with the “Wellness Team”; handled the development of the offsite agenda while they visited California. • Trusted by members of management to deliver on team outings i.e. team bonding's & Holiday Party. • Orchestrate team updates across all 5 product areas & the head of EMEA. • Handle C-suite visits to the EMEA rPSA office. • Manage an array of diaries when preparing for PEX activities, this ensures we have the vital stakeholders available to us for all major activities, increasing the success of the scheduled calendar. • Improved budget management; assign & track budget for all PEX activities across EMEA. Show less

Global Events Manager

• Oct 2018 - Apr 2019

• Produced & managed all trade shows & sponsored events within EMEA. • Negotiated on contracts & slashed costs on all projects from the previous year. • Partnered with US based colleagues for the execution of trade shows within the USA. • Supported with client-based events where required. • Maximized ROI generated at trade shows by encouraging the collection of MQL & SQL leads & distributed accordingly. • Constructed plans for 2019; assisted with budgeting, research & objectives. • Authored training decks for sales team attending trade shows, implemented on a global level leading to a streamlined process & better engagement across all trade shows. • Streamlined the process of offering Evangelist speakers, collaborated with the global lead to identify speakers available and areas of expertise, leading to better allocation of speakers across events. • Revamped the training process on trade show management - created a toolkit to follow a step by step process on how best to manage & execute the process effectively, leading to clarity and simplified future onboarding. • Developed relationships & communicated with many different markets, all with very different requirements & goals. • Created & facilitated all team building activities while at our yearly offsite, enhancing the sense of collaboration & comradery within a team of 30 (9/10 feedback received). Show less

Marketing Events Manager

• Jan 2016 - Oct 2018

• Remodeled the educational program across Scope growing it by 500 delegates in 2017 to 1000+ delegates in 2018. • Increased the number of Scope hosted events across the UK & Ireland from 0 to 10 in 2017. • Executed successful product launches across various divisions within the Scope, leading to increased product knowledge and sales across the company. • Strategically planned & managed 120 events per year within Ireland & UK e.g. trade shows, scope hosted events, consumer events, educational events. • Devised & implemented event marketing plans & calendar in line with Scopes brand vision. • Created event objectives & communicated to all team member, increasing the sucess of the events calendar. • Designed creative multi-channel campaigns to engage both industry members & consumers at events. • Meticulously managed all logistics of the planning process, ensuring smooth events that fostered a calm environment for the sales team to flourish while enhancing the customer experience. • Contributed to brand planning sessions across all divisions i.e. healthcare, ophthalmics & ophthalmology. • Produced marketing collateral – design & content creation for print, video, digital and educational campaigns. • Implemented processes including, studying feedback, testing initiatives and surveying stakeholders which led to accurate future planning and forecasting e.g. ROI trackers, feedback trackers & success metrics. • Maximized on the budget allocated through negotiations and relationship development, 50% of the marketing budget was allocated towards events. • Piloted webinar trainings and produced all internal and external webinars. • Established & maintained KOL (Evangelist) relationships. • Managed our portfolio of content and ensured all sessions and speakers were approved by governing bodies. Show less

Senior Meeting and Events Executive

• Aug 2015 - Jan 2016

Meeting and Events Assistant Manager

• Mar 2013 - Aug 2015

• Hosted weekly BEO meetings with all the top-level managers to ensure all event details were understood, ensuring 5- star service was reach on each occasion. • Analyzed the business demand & history of bookings to effectively forecast which increased revenue generating per booking. • Gained repeat business from nurturing relationships with repeat bookers. • Presented findings at monthly meetings & discussing reports with head office, reporting to head office officials. • Created & trained team on SOP’s. • The main International sports team liaison at the Radisson Blu St Helens Hotel. o Liverpool FC / Georgia FC / Australian Rugby Team / The Springboks /Scottish Rugby Team • Managed some of the largest events hosted at the Radisson, delegate numbers ranged from 50-750. o LinkedIn / Betfair / Salesforce / Novartis / DCC / CRH / Audi / Accenture / Baxter Show less

Restaurant and Duty Manager

• Oct 2012 - Mar 2013

Sales Coordinator

• Jun 2012 - Oct 2012

Sales Manager

• May 2010 - May 2012