Lisa Mogollan
Adjuster/Appraiser at Frontier Adjusters Inc- Claim this Profile
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Bio
Credentials
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Resident and Non-Resident Licensed P&C Adjuster, Multi-State (25)
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Experience
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Frontier Adjusters Inc
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United States
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Insurance
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100 - 200 Employee
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Adjuster/Appraiser
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Jun 2016 - Present
Frontier Adjusters of San Antonio; San Antonio, Texas 2016-Present ADJUSTER, PART-TIME POSITION • Handled a large volume claims from the largest hailstorm nationwide with settlements topping $2B in April 2016 • Investigated, analyzed and resolved some of the most complex commercial cases industry has ever seen • Analyzed scene and photos, deciphering what’s new and what’s not, working with building/construction contractors on estimates, timelines and quality standards with most losses ranging between $200-$300K and up to $.5M for shopping centers • Worked through higher level bodily injury claims with represented plaintiffs as well as property damage Show less
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Davies North America
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United States
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Insurance
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100 - 200 Employee
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Senior Examiner
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Mar 2015 - Jun 2016
SENIOR EXAMINER, THIRD-PARTY ADMINISTRATOR (TPA) • Led, directed and supervised Field Adjusters traveling to designated sites nationwide, working beginning stages through reconciliation, evaluating injury/property, processing/submitting claims, writing of checks and disbursement of claims payment, handling mortgage accounts for SWBC and/or Lloyd’s of London • Provided guidance and instruction to adjusters in order to get the necessary information needed to process the claim; evaluated Field Adjuster work product, reviewed and confirmed coverage, provided settlement recommendations within the bounds of authority • Reviewed and submitted final reports in accordance with client requirements and applicable policy • Investigated and resolved larger/complex losses, including bodily injury and liability claims; identified risks, exposure and made valuable recommendations to underwriters regarding claims’ mitigation, settlement and/or denial of claim • Shared best practices with peers, receiving positive feedback from upper management; provided pristine customer service, and ensured support and high quality service on every level Show less
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USAA
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United States
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Financial Services
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700 & Above Employee
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Bodily Injury Claims Adjuster
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Oct 2010 - Mar 2015
BODILY INJURY ADJUSTER • 3RD-PARTY BODILY INJURY ADJUSTOR • Investigated, evaluated, analyzed, negotiated and settled a large volume of complex/disputed liability, bodily injury, and coverage issue claims in the most expedient and cost effective manner, determining financial exposure and identifying subrogation where exists • Prevented unnecessary expense to the company and its policyholders, maximizing recovery through subrogation efforts • Investigated coverage and damages by utilizing practices of viewing photographs, ascertaining statements of all relative parties, reviewing medicals, completing Colossus; and valuating the appropriate compensation and lien amount(s) • Consulted with USAA vendors and legal for purpose of ensuring state insurance requirements were met • Awarded “Call of the Week” FY13 and FY14, signifying commitment to member services and relations out of 20,000 USAA-wide Show less
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Frontier Adjusters Inc
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United States
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Insurance
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100 - 200 Employee
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Franchise Owner
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Jan 1990 - Oct 2010
Frontier Adjusters of San Antonio; San Antonio, Texas 1990-2010 Frontier Adjusters of New Braunfels/Seguin • Frontier Appraisal Services of San Antonio OWNER/OPERATOR, INSURANCE ADJUSTER/APPRAISER • Handled all aspects of claims investigations for General Liability, Property and Casualty as well as residential and commercial property damage appraisals from intake to settlement • Researched and resolved litigation claim files and serious bodily injury and fatality; investigated insured’s background and concerns to develop claim; reviewed lawsuits for content and collaborated with discovery process • Negotiated 1st and 3rd-party claims along with large property damage in excess of $2M along with losses where joint-liability or co-defendants were involved • Through effective and persuasive negotiation skills, triumphantly negotiated settlements on a one-on-one basis with opposing party, settling out-of-court up to 98% of the time, saving company millions of dollars annually in litigation expenses and settlement amounts in losses • Directed settlement strategy through litigation procedures in conjunction with defense counsel; attended mediations, depositions and jury trials as needed • Owner of (3) franchise locations; managed all operations, employees, and subcontractors Show less
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Education
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1989 - 1995
UTSA & San Antonio College
Biology, 60 hours towards Bachelor’s degree
Community
