Experience

Juniper Aged Care

• Australia
• Hospitals and Health Care
• 100 - 200 Employee

• Client Care Adviser

  • Sep 2022 - Present



Multicultural Services Centre WA

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Team Leader

  • Jun 2021 - Jun 2022



CPE Group

• Community Care Manager

  • Aug 2019 - Apr 2021

  Community Care Manager Community Care Manager



ECHO Community Services

• Australia
• Non-profit Organizations
• 1 - 100 Employee

• Coordinator

  • Jan 2017 - Aug 2019

  • Deliver exceptional level of care in accordance with the organisation’s Philosophy,Objectives and outcomes• Coordinate team development activities and training sessions• Develop and create programs and monitor effectiveness against individual clients needs.• Use a consultative and problem solving approach to providing and reviewing the health and personal care of clients • Promote the client’s quality of life by ensuring inclusion in meaningful activities and through protection of the client’s rights• Monitor the work practices of Support Staff and Volunteers and provide direction and guidance as required to ensure the provision of care of the required standard

• Coordinator Of Volunteers

  • Jan 2013 - Jan 2017

  • Liaise with the Manager and Coordinators of the Community Services team to determine volunteer requirements.• Coordinate the recruitment and selection of Volunteers for ECHO Community Services.• Managed the training and development of new and existing Volunteers for educational, support and community programs.• Provide regular reports to Management relating to Volunteer involvement.Oversee Volunteer communication initiatives including social functions, and general updates• Coordinate and participate where required in individual Volunteer development reviews.• Conduct Volunteer satisfaction audits, evaluate results and report back to Chief Executive Officer• Assist with administrative tasks as directed by management

• Community Support Coordinator

  • Jan 2012 - Jan 2013

  • Participate in recruitment and training of support staff and volunteers• Coordinate team development activities and training sessions• Develop and create programs and monitor effectiveness against individual clients needs.• Use a consultative and problem solving approach to providing and reviewing the health and personal care of clients • Promote the client’s quality of life by ensuring inclusion in meaningful activities and through protection of the client’s rights• Monitor the work practices of Support Staff and Volunteers and provide direction and guidance as required to ensure the provision of care of the required standard• Oversaw staff development through in-depth trainings, workshops, seminars and other learning opportunities.