Lisa Mills
Customer Support Specialist at Southwestern Payroll Service, Inc- Claim this Profile
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Bio
Experience
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Southwestern Payroll Service, Inc
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United States
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Human Resources
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1 - 100 Employee
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Customer Support Specialist
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Nov 2018 - Present
Customer Support Specialist Customer Support Specialist
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AAA Club Alliance
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United States
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Consumer Services
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700 & Above Employee
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Member Sales Representative
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Jan 2017 - Nov 2018
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Avenue Stores, LLC
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United States
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Retail Apparel and Fashion
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100 - 200 Employee
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Assistant Manager
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Aug 2015 - Feb 2017
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AAA Oklahoma/South Dakota
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United States
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Consumer Services
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1 - 100 Employee
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Quality Control Representative II
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Jun 2015 - Jan 2017
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TVGN
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Tulsa, Oklahoma Area
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Promotions Coordinator
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Sep 2010 - Jun 2014
Create and maintain promotion schedules to ensure advertisements air for the correct time and date. Selected Achievements: ■ Created and maintained Excel spreadsheets and Word documents for trafficking. ■ Responsible for entering over 1000 units of data daily. ■ Work effectively and efficiently with other team members. ■ Commended on several occasions for catching and correcting errors that would have resulted in loss of ad revenue. ■ Responsible for coordinating data from several different department for the purpose of data entry. Show less
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Script Editor
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Dec 2000 - Jul 2010
Created and maintained all trafficking schedules to ensure correct programs were accurately entered into the database. Fast-paced environment required acute attention to detail and time management skills to ensure schedules were completed correctly and by specific deadlines to prevent loss of ad revenue. Selected Achievements:■ Created and maintained multiple daily trafficking schedules in several formats.■ Created team manual with detailed instructions on daily tasks and knowledge base of known issues.■ Responsible for on-air placement and accuracy of content (Programming, Marketing, and Advertisement Sales) scheduled for the TV Guide Network.■ Scheduled text tagging for national ads, infomercials to ensure the fullest ad value was received by advertisers.■ Responsible for the trafficking of over 1000 promotional units per week. Show less
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Coordinator
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Mar 2000 - Dec 2000
Customer Support, 2000Provided customer support and reporting during major launch of new television product to cable head ends. Selected Achievements:■ Provided customer and office support during the successful installation of over 3,000 servers and at customer locations.Available for short-term projects Excellent work references available on request■ Created and maintained accurate logs and tracking spreadsheets for management.■ Hired as temporary employee through MyStaf of Tulsa and moved to permanent position due to skills, work ethic and ability to work with others. Show less
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Education
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St. Agnes Academy Memphis, TN
Diploma -
The University of Memphis
Paralegal Studies