Lisa Metherell
Head of Customer Service Portfolio at East West Railway Company- Claim this Profile
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Bio
Experience
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East West Railway Company
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United Kingdom
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Truck Transportation
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100 - 200 Employee
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Head of Customer Service Portfolio
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Mar 2023 - Present
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Programme Manager - Customer Services
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Jan 2022 - Present
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Mazaru
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United Kingdom
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Business Consulting and Services
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1 - 100 Employee
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Chief of Staff to the CEO
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Jul 2020 - Jan 2022
I've joined as Chief of Staff to the CEO or as Mazaru say "Chief Whip"
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Virgin Atlantic
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United Kingdom
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Airlines and Aviation
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700 & Above Employee
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Snr. Manager - Value Stream Lead (Transformation)
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Oct 2019 - Jun 2020
Responsible for the delivery of the New Revenue value stream, portfolio management, acting as single point of contact for the definition, planning and delivery of change in the value stream - Portfolio Value of c£5m.
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A350 Programme Manager - Senior Manager
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Oct 2016 - Oct 2019
Senior Programme Manager tasked with the definition, development, delivery and entry into the VAA fleet of the Airbus A350-1000 new fleet type. Led the programme team alongside the A350 business programme director to ensure the on-time and successful entry into service of the new fleet.
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Program Manager
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May 2012 - Oct 2016
Programme management of various programmes for VAA, including the implementation of the Joint Venture between VAA and Delta Airlines, delivery of a new HQ for VAA, namely VHQ, start-up of Little Red, VAA's short haul operation
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Senior Project Manager
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Oct 2007 - Apr 2012
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Project Manager
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Mar 2003 - Oct 2007
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