Experience

Todays Dental Group

• Hospitals and Health Care
• 1 - 100 Employee

• Operations Director

  • 2022 - Present



Gensmile Dental Care

• United Kingdom
• Wellness and Fitness Services
• 1 - 100 Employee

• Area Business Manager

  • 2020 - 2022



River Aesthetics - Bournemouth, Lymington & Harley St

• Bournemouth, United Kingdom

• Operations Manager

  • 2018 - 2020



Dentapol Ltd

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Operations Manager

  • 2014 - 2018

  Full operational control of the group, reporting directly to the owners. Responsible for Growth & Development of the group. Cost management to maximise profitability. NHS contract management. Private revenue growth. Management of the implementation and development of our new implant & Specialists referral network. Full operational control of the group, reporting directly to the owners. Responsible for Growth & Development of the group. Cost management to maximise profitability. NHS contract management. Private revenue growth. Management of the implementation and development of our new implant & Specialists referral network.



brite dental services

• United Kingdom

• Dental Management Consultant

  • 2013 - 2022

  brite dental services After 30 years in dentistry brite dental services has been created by myself to provide a professional management consultancy service to dental practices. I have worked as a Regional Manager of 44 sites, Area Manager of 26 sites, single site Practice Manager, trained Receptionist and Qualified Dental Nurse . During these positions valuable experience, training and development was gained. The latter 14 years were with corporate dental companies. I also attended many change and leadership courses which were invaluable to help me develop and gain the experience that allows brite dental services to support you in the following areas:- • Projects - Troubleshooting, Restructure, Acquisitions Support, Implementing New Systems & processes, Improving Profitability • Practice Development - Human Resources, Compliance (HTM0105, CQC), Information Governance, Recruitment,Patient Base/Marketing, Management of Dental Contracts, Updating Policies & Procedures, Audit Review • Team Development - H&S, HTM0105, Customer Care, Human Resources, Training & Coaching, Complaint Handling • Practice Locum Cover - All areas Why choose brite dental services? • Experience across all aspects of dentistry • Adaptable to the needs of the practice • Supportive hands on professional approach Show less



Southern Dental Pty Ltd

• Australia
• Medical Equipment Manufacturing
• 1 - 100 Employee

• Area Business Manager

  • 2013 - 2014

  I was responsibile for the operation of 13 practices across th esouthcoast from Brighton to Clevedon with 300,000 UDAs. I was responsibile for the operation of 13 practices across th esouthcoast from Brighton to Clevedon with 300,000 UDAs.



Genix Healthcare

• United Kingdom
• Dentists
• 1 - 100 Employee

• Interim Cluster Manager

  • 2013 - 2013

  Practice Structure Re-organisation Implementation of operating procedures Team Development Practice Structure Re-organisation Implementation of operating procedures Team Development



IDH Group

• United States
• Real Estate
• 1 - 100 Employee

• Regional Manager (secondment)

  • 2012 - 2012

  3 month secondment.During this time I was responsible for successful management of 44 practices through a team of 3 Area Managers.Provide support,coaching, direction and leadership to enhance the performance and knowledge of the area managers within the region.Key responsibilities were to manage all operational, financial and business development within the region.

• Area Manager

  • 2007 - 2012

  Responsible for managing of all operational aspects within the area to achieve excellent customer service, quality, cost and deliver performance in accordance with the company strategy, goals and values. Manage the area to costs and budgets and provide support and direction to enhance performance, skills and knowledge of Practice Managers within the area.Key Business Focuses are to manage the SLA contract commitments. Assess and analyse activity data in line with SLA requirements. Ensure effective activity management in place within the area and monitor trends. Performance reviews. Manage Profit & Loss accounts. Project and Policy development. Growth referrals to Business Development Team. Show less



INTEGRATED DENTAL HOLDINGS LIMITED

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Practice Manager

  • 2002 - 2006

  Managing all operational aspects of the practice. To maintain and improve output, quality, cost and deliver performance in accordance with the business plans. To manage practice costs and budgets and to develop and enhance skills of practice staff within the practice. Managing all operational aspects of the practice. To maintain and improve output, quality, cost and deliver performance in accordance with the business plans. To manage practice costs and budgets and to develop and enhance skills of practice staff within the practice.



A.M.Danby BDS, Aspen House Dental Practice

• Practice Manager

  • 1997 - 2002

  As well as general reception duties I took on the additional responsibilities of maintaining staff levels, authorisation of staff holidays and preparation of dentist monthly pay.

• Dental Receptionist/Nurse

  • 1993 - 1997



J.J.Cree BDS Dental Surgery

• Gourock

• Dental Nurse

  • 1988 - 1993