Research Nurse/ Clinical Trials Coordinator

• Mar 2021 - Present

Registered Nurse

• May 2017 - Present

Cancer Care ServicesChemotherapy / Radiation

Service Operations Manager, Product/Project Manager - ICT Services

• Dec 2003 - Mar 2014

Key Responsibilities• Management of Technical Product Managers, Test Teams, external contractors• Management of the development and implementation of testing framework, including standard forms, processes and tools• Management of the development and implementation of policies, procedures and work instructions of ITIL processes including: Change Management, Configuration Management and Release • Management• Development of a service operations framework for application life-cycles• Strategic alignment & program management of mission critical and non-critical IT corporate applications• Contract Management & negotiation of new agreements• Client Relationship Management -key stakeholders and vendors• Management of ICT applications development, test, change, release & implementation processes• Business Case development• Chair State User Groups / Member of National User Groups• Standardisation of corporate codes, processes• Facilitation and coordination of workshops, demonstrations• Business and process analysis and re-engineering / Business Requirements specifications• Analytical problem solving• Budget/ cost centre Management, resource and Financial Planning and budget control• PM - multiple projects - financial value of approximately $900k• Project Management using the Prince2 methodology (utilising Project Server and Project Web Access) • Project Planning, Project Reporting, Issue, Risk and Change Management• Recruitment and management of contractors and project team