Accounting Assistant, Office Manager

• Feb 2016 - Present

I conduct standard costing maintenance and perform AR functions such as assisting with customer billing, entering cash receipts, processing credit card transactions and processing check deposits. I maintain and reconcile bank account transactions and am responsible for collections on past due invoices. I am responsible for AP tasks and prepare overseas vendor payments. I also perform other duties as assigned. I conduct standard costing maintenance and perform AR functions such as assisting with customer billing, entering cash receipts, processing credit card transactions and processing check deposits. I maintain and reconcile bank account transactions and am responsible for collections on past due invoices. I am responsible for AP tasks and prepare overseas vendor payments. I also perform other duties as assigned.

Business Owner

• Aug 2022 - Present

Assistant Manager

• Dec 2011 - Feb 2016

I oversaw store operations by scheduling/assigning employees and following up on work results. I assisted in recruiting, selecting, and training employees. I was successful in building a rapport with customers. I performed the majority of office work for the store, including: approving time in the payroll system, replenishing supplies and faxing invoices to accounts payable, and monitoring incoming emails. I also prepared outgoing mail, maintained office filing systems, and kept the office area clean and tidy.

Office Assistant

• Aug 2014 - Oct 2014

I served clients in this temporary position by backing up the office manager. I was responsible for answering questions, forwarding messages, and entering customer orders. I also assisted the office manager with bookkeeping and payroll. I used the program Peachtree Accounting, as well as Microsoft Word, Excel, and Outlook. I served clients in this temporary position by backing up the office manager. I was responsible for answering questions, forwarding messages, and entering customer orders. I also assisted the office manager with bookkeeping and payroll. I used the program Peachtree Accounting, as well as Microsoft Word, Excel, and Outlook.

Circulation Clerk

• Aug 2009 - Dec 2011

I was responsible for ordering and processing new material, checking items in and out, and shelving. I assisted patrons in locating material. I wrote and updated library publications such as bookmarks and subject guides. I was responsible for ordering and processing new material, checking items in and out, and shelving. I assisted patrons in locating material. I wrote and updated library publications such as bookmarks and subject guides.

Call Center Representative

• Jun 2008 - Jul 2009

I determined a necessary course of action by working with customers, answering inquiries by clarifying requested information, researching, locating, and providing information. I researched answers and alternative solutions, then implemented them. I escalated any unresolved problems. I was responsible for maintaining the call center database by entering information and following established procedures. I determined a necessary course of action by working with customers, answering inquiries by clarifying requested information, researching, locating, and providing information. I researched answers and alternative solutions, then implemented them. I escalated any unresolved problems. I was responsible for maintaining the call center database by entering information and following established procedures.