Business Development Manager

• Mar 2023 - Present

Territory Manager NSW

• Mar 2022 - Mar 2023

As a Territory Manager in a dual role, I have successfully managed a diverse portfolio of 17 high-profile brands, resulting in impressive sales growth and exceptional customer satisfaction across a wide range of pharmacy sites, including Chemist Warehouse, Priceline, Terry White, Blooms, and independent pharmacies. I pride myself on supporting their business by providing ongoing training and support to pharmacy owners, pharmacists, retail managers, buyers, and beauty advisors, to ensure their success and the success of the brands under my management. Key Responsibilities • In-store promotions • Product launches • Brand training & devolvement • Social media and in-store support • Promotional activity and ROI • Brand performance monitoring • Sales forecasting and planning • Relationship building and account management • Negotiating and closing deals • Sales strategy development and implementation • Market and competitor research • Managing budget and territory cycle plans • Sales performance tracking and reporting Show less

Counter Manager

• Oct 2018 - Mar 2022

As a Counter Manager, I was dedicated to building brand loyalty and credibility with customers, by providing them with outstanding service and professionalism. I was proud to achieve excellent results, such as positioning the Clarins counter in the top 3 beauty brands at David Jones. I enjoyed staying updated with the latest industry trends and developments and using that knowledge to help customers to have the best possible experience. Key Responsibilities • Building and maintaining strong customer relationships • Leading and managing a team • Visual merchandise management • Managing budgets • Providing skin consultations and facial treatments • Sales performance tracking and reporting Show less

Beauty Therapist/ MANAGEMENT - Operations

• May 2005 - May 2018

As a business owner, I am extremely proud of my ability to build a successful beauty studio while balancing the demands of being a parent. I take great satisfaction in having built wonderful relationships with my clients who continue to support me to this day. Key Responsibilities • Building trust and rapport with clients • Implementing new treatments • Optimizing social media • Managing business operations • Developing and implementing business strategies • Managing finances • Identifying market trends and making strategic decisions • Building relationships with suppliers and partners • Ensuring compliance with legal requirements Show less

Salon Manager & Beauty Therapist

• May 2005 - May 2009

As a Salon Manager, I was dedicated to creating a supportive and empowering work environment for my team. Establish an atmosphere of trust through clear communication and guidance, thus enabling my team members to reach their full potential and achieve their professional development goals. Key Responsibilities • Managed a team consisting of 11 senior beauty therapists and 2 apprentices • Managing budgets • Team training and developed • Induvial performance reviews • Managing business operations Show less