Experience

McCabes Pharmacy

• Ireland
• Retail Pharmacies
• 100 - 200 Employee

• Health Care Advisor

  • Sep 2014 - Present

  • Serving the general health needs of customers with a range of over-the-counter options. • Responsible for OTC counter and shop floor sales. • Fully trained in all health checks. • Working in a large fast paced environment. • Reception answering calls and dealing with queries, making appointments. • Assisting dispensing staff. • Completing relevant pharmacy paperwork. • Maintaining stock and ordering items as required. • Managing customers daily and resolving issues. • Managing customers with personal and sensitive issue Show less



Digiscan

• Dublin, County Dublin, Ireland

• Data Capture Clerk

  • Apr 2005 - May 2008

  Data capture technician. Data capture technician.



Academy Plaza Hotel

• Ireland
• Hospitality
• 1 - 100 Employee

• Front Desk Receptionist

  • Feb 2004 - Jun 2005

  Receptionist Switchboard operator Reservations Daily accounts Receptionist Switchboard operator Reservations Daily accounts



Gateway

• United States
• Computer Hardware Manufacturing
• 700 & Above Employee

• Technical Support Representative

  • Feb 2000 - Jun 2004

  Technical support agent supporting windows, office software and peripherals. • Supporting customers via phone for Windows based PCs • Troubleshooting defective Operating Systems and Hardware • Managing difficult customers and providing resolutions • Managed escalated issues to resolution • Windows operating systems and applications proficient • Met quarterly targets and training evaluations consistently Technical support agent supporting windows, office software and peripherals. • Supporting customers via phone for Windows based PCs • Troubleshooting defective Operating Systems and Hardware • Managing difficult customers and providing resolutions • Managed escalated issues to resolution • Windows operating systems and applications proficient • Met quarterly targets and training evaluations consistently