Lisa Luker

Client Account Manager at CPS, Care Purchasing Services
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Contact Information
us****@****om
(386) 825-5501
Location
Geneva, Illinois, United States, US
Languages
  • English Native or bilingual proficiency

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Experience

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Client Account Manager
      • Aug 2015 - Present

      My primary role is to grow and retain new and existing business for senior living clients by presenting cost-saving solutions through our CPS contracted vendor partners. This includes conducting general sales, marketing, and business development duties that will ultimately increase revenue for CPS. I present to and consult with senior living clients on the unique aspects of the CPS national vendor purchasing programs, and how our partner vendors can offer significant cost-savings to clients' senior living communities, in all departments. I manage corporate and individual client relationships through on-site and remote meetings, responding to customer inquiries and questions regarding CPS vendors' products and services, and how these vendors can ultimately benefit each client group through superior pricing and service. Show less

    • United States
    • Appliances, Electrical, and Electronics Manufacturing
    • 700 & Above Employee
    • Senior Inside Sales Representative
      • Jul 2014 - Aug 2015

      Issue price quotes and renewals in a punctual manner with input from Product Management with follow up actions to order creation. Provide prompt responses to technical application related questions. Work with Quality Assurance to ensure accurate and timely responses to quality issues. Negotiate pricing with customers that have direct pricing with Littelfuse. Work with Sales Reps and Regional Sales Managers to identify and generate new business opportunities Provide direction to CSR associate on order management issues Develop business process procedure (BPP) for document control and end user training purpose. Identify opportunities for improvement throughout the pre-sale cycle using lean principles, contribute recommendations for improving the efficiency and value-add in ISR daily activities. Show less

    • United States
    • Semiconductor Manufacturing
    • 100 - 200 Employee
    • EMS Inside Sales Specialist
      • May 2012 - Jul 2014

      Develop and maintain a relationship with key EMS customers Maintain backlog, shortages, and other customer issues Coordinate quotes, order entry, customer portal requests, RMAs Support and expand RF and Power business Develop and maintain a relationship with key EMS customers Maintain backlog, shortages, and other customer issues Coordinate quotes, order entry, customer portal requests, RMAs Support and expand RF and Power business

    • United States
    • Mechanical Or Industrial Engineering
    • 200 - 300 Employee
    • Field Sales Associate
      • Apr 2006 - May 2012

      Selling and supporting OEM customers with RF and Passive Power Components.

    • Display Sales Specialist
      • Aug 2002 - Apr 2006

      Responsible for account management in assigned sales territory.Support District Sales Managers. Handle prospecting and day to day sales activity.Handle customer requests, place orders, quotations, bids and with customers on technical support.

    • United States
    • Farming
    • 700 & Above Employee
    • Information Technology Procurement Coordinator
      • Apr 1996 - Aug 2002

      Procurement of all Information Technology productsDesigned an automated purchasing process for purchase orders and asset trackingIncreased productivity and improved profit margin due to improved inventory controlWorked closely with key vendors to secure best pricing and newest product information

    • Human Resources Specialist
      • Sep 1994 - Apr 1996

      Provided operational support for high-volume agricultural companyWorked closely with all product development departments to create and maintain marketing materials for sales presentations and client meetings

    • Training Coordinator
      • Jun 1992 - Sep 1994

      Responsible for supporting in-house developed software for all Andersen Consulting offices Developed newly created position by designing databases, training material and various other tools Developed and instructed Training for Anderson Consulting personnel Responsible for supporting in-house developed software for all Andersen Consulting offices Developed newly created position by designing databases, training material and various other tools Developed and instructed Training for Anderson Consulting personnel

    • Appliances, Electrical, and Electronics Manufacturing
    • 400 - 500 Employee
    • Customer Service Coordinator
      • Jul 1988 - Jun 1992

      Coordinated with distributors and outside sales personnel to increase sales Recognized for "Excellence in Customer Service" Responsible for administrative issues of accounts including returns, credit, and delivery Coordinated with distributors and outside sales personnel to increase sales Recognized for "Excellence in Customer Service" Responsible for administrative issues of accounts including returns, credit, and delivery

Education

  • Illinois State University
    Bachelor's degree, Business Administration, Management and Operations

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