Experience

Rivertrace Limited

• United Kingdom
• Measuring and Control Instrument Manufacturing
• 1 - 100 Employee

• Business Support Manager & PA to MD

  • Jan 2023 - Present

• Team Support Administrator

  • Apr 2017 - Jan 2023



Thameside Supplies Ltd

• essex

• Office Manager

  • Aug 2016 - Mar 2017



Lemon.co.uk

• United Kingdom
• Retail
• 1 - 100 Employee

• Office/Account Manager

  • May 2016 - Jun 2016



Lumina Prime 8

• United Kingdom
• Management Consulting
• 1 - 100 Employee

• PA and Office Administrator

  • May 2015 - Apr 2016

  General Administration Direct Calls within the business Distribute incoming mail Process mail and deliveries Manage Meeting Room bookings and ensure front of house and meeting rooms are clean, tidy and available Make tea and coffee for visitors as required Maintain Stationary and stock Report and Letter Writing as directed Project Administration Provide project administration as required Typing up reports and letters on behalf of Project Managers Ensure project filing is all completed accurately Undertaking administration tasks on behalf of our customers as required PA Diary Management of Directors Taking and typing up minutes as required Preparing letters and reports, from dictation, conversations and notes Organising events and travel arrangements Marketing and Brand Awareness Producing strongly branded documentation on behalf of company and customers Undertaking marketing activities as required Generating website text and updating websites Organising company events Tenders, Bids and PQQ’s Assist with compiling bids and tenders as required Preparation of bid documents Completion of questionnaires as required Finance Raising Invoices and Purchase Orders Posting information to finance system – Sage and Freeagent Expenses, Timesheets, etc… All of the above for 6 companies; Lumina Prime 8 Ltd, The Tavern Garage, London James Ltd, GSL Supplies Ltd, Eless Decommissioning Services Ltd, Lead Evolve Ltd



M&Y Ventilation Equipment Limited

• Crawley, West Sussex

• Contract Administration & Accounts

  • Oct 2007 - May 2015

  Position: Contract Administration & Accounts (full time from October 2007 – March 2012) Accounts & Office Administration (part time from January 2013) Objective: To co-ordinate all contracts to ensure on-time delivery and good customer service. To keep the company accounts in order; making prompt payments to suppliers and ensuring that customers pay on time. To provide dedicated secretarial and administrative support to both Company Directors. Duties: Admin: Day to day running of the office including answering phone calls, passing on messages and typing correspondence for Company Directors. Dealing with a high volume of emails and correspondence that arrive in the office; prioritising and actioning them as appropriate. Maintaining Job files to high standard with all necessary procedures being followed Assist in the co-ordination and renewal of company insurances. General office equipment ordering and maintenance. Assist where necessary in Health & Safety compliance issues. Accounts: Inputting supplier & customer invoices and information onto company’s accounts package (sage). Invoicing customers for work carried out. Chasing outstanding money owed by customers. Making supplier payments. Ensuring that all customer statements are correct at time of issue. Checking supplier statements. VAT PAYE Expenses/Credit Cards Monthly cashflow reports Contract Costing reports Contracts: Liaising with customers to obtain orders. Co-ordinating projects from order to manufacture through to delivery & invoice Dealing with customer complaints and problems with projects. Purchasing necessary materials and liaising with suppliers on delivery dates and times. Organising labour; booking sub-contractors. Issuing Method Statements & Risk Assessments for individual projects. Creating and keeping up-to-date the company ‘Labour Diary’.



Aerospace Logistics Ltd

• Airlines and Aviation
• 1 - 100 Employee

• Personal Assistant

  • Oct 2006 - Oct 2007

  Objective: To provide dedicated secretarial and administrative support to the Commercial Director. Duties: Diary Management – ensuring that the director’s diary is managed efficiently and effectively – balancing a range of time commitments, both internal and external. Preparation and drafting of correspondence and other documents. Dealing with a high volume of emails and correspondence that arrive in the office; prioritising and actioning them as appropriate. Preparing various monthly reports Ensuring that holiday and sick records are kept up to date. Updating production timesheets on in house database. Assist in the recruitment of temporary and permanent staff Assist in the monitoring of staff performance, quarterly appraisals and staff reviews. Organising relevant staff training where necessary. Organising and keeping personnel records up-to-date. Assisting with general security, supervision and administration of building maintenance, Health & Safety, contractor and supplier management and other areas of delivered and managed services. Assist in the co-ordination and renewal of company insurances. General office equipment ordering and maintenance. Assist where necessary in Health & Safety compliance issues. Ensuring that all customer statements are correct at time of issue. Checking supplier statements. Organising and keeping up-to-date KPI records: delivery timescale, items despatched, rejections, Quality issues. Communicating with customers, when necessary, to update on order progress. Reporting from the Commercial Director to the Production Manager on monthly work priorities and following up where necessary. Ensure that all company vehicle documentation is up-to-date: MOT, Servicing, Tax, Insurance.



Portman Architectural Glazing Ltd

• Faygate, West Sussex

• Assistant Office Manager

  • Nov 2003 - Oct 2006

  Objective: To help maintain a high level of customer service and to ensure that all office duties are carried out in accordance to ISO:9001 Duties: Estimating: Estimating various sized projects for customers. Chasing up outstanding quotations. Sales: Liaising with customers to obtain orders. Co-ordinating projects from estimate to order through to invoice. Pro-active sales calls. Dealing with customer complaints and problems with projects. Purchasing: Purchasing necessary materials and liaising with suppliers on delivery dates and times. Labour: Organising labour; booking sub-contractors. Issuing Method Statements & Risk Assessments for individual projects. Creating and keeping up-to-date the company ‘Labour Diary’. Programming in labour on a day to day basis ensuring that each team were working to maximum capacity at all times. Accounts: Inputting various invoices and information onto company’s internal accounts package. CIS vouchers and payments. Invoicing customers for work carried out. Chasing outstanding money owed by customers. Making supplier payments. Marketing: I designed the Company’s website and brochure. Admin: Day to day running of the office including answering phone calls, passing on messages and typing correspondence for Company Directors. Maintaining Job files to high standard with all necessary procedures being followed. From November 2004 to May 2005 I was also given the duty of covering for the Office Manager who was on maternity leave.



Komfort Office Environments Ltd

• Crawley, West Sussex

• Various

  • Jul 1998 - Oct 2003