Experience

Westside Psychotherapy, LLC

• United States
• Mental Health Care
• 1 - 100 Employee

• Mental Health Therapist

  • Apr 2019 - Present

  • Provide mental health psychotherapy to individuals in addition to crisis services. • Provide biopsychosocial assessment, diagnosis, and treatment recommendations. • Develop treatment plan and monitor progress through treatment plan review. • Consultation with other professionals involved in the client's care. • Provide mental health psychotherapy to individuals in addition to crisis services. • Provide biopsychosocial assessment, diagnosis, and treatment recommendations. • Develop treatment plan and monitor progress through treatment plan review. • Consultation with other professionals involved in the client's care.



Journey Mental Health Center, Inc.

• Policy Writer/Organization Resources Manager

  • Jan 2008 - Present

  • Write and revise agency policies for Journey Mental Health Center.• Collaboratively work with agency committees to identify agency policy issues and draft policy changes that reflect the mission and values of the agency.• Monitor changes in City, County, State, and Federal law that affect current agency policies and develop/revise agency policies to be in compliance with these changes.• Prepare for and facilitate auditing visits from the State of WI Department of Human Services, commercial insurance companies and the Commission on Accreditation of Rehabilitation Facilities (CARF).• Facilitate the CAQH credentialing process for clinicians and psychiatrists with commercial insurance companies.• Supervise staff of the Medical Records Department.• Co-facilitate the following committees: Clinical Information Management; Safety; Policy Review & Development; and Cultural Competence for Organization Support staff.• Create/revise agency forms and assist staff with accessing/using forms in different application formats.• Assist in maintaining the agency’s internal staff website.

• AODA and Mental Health Clinical Specialist

  • Jun 2007 - Jan 2008

  • Provided biopsychosocial assessments, diagnosis, and treatment recommendations to clients during intake/evaluation.• Developed treatment plans with clients and monitored progress through treatment plan review.• Provided individual therapy and crisis intervention services to voluntary and court ordered clients with AODA/mental health/dual diagnosis issues.• Provided AODA group therapy to voluntary and court ordered clients.• Provided case management services and referred clients to community services when appropriate.• Consulted with other professionals involved in the client’s care (with signed client release).

• Health Advantage Care Facilitator

  • Jan 2007 - Jun 2007

  • Oversaw/facilitated the provision of mental health/substance abuse services received by members in the Health Advantage HMO plan and coordinated those services with community network providers and Community Living Alliance (the HMO entity).• Assessed members’ mental health/substance abuse issues through telephone/office/in-home contact and referred members to Health Advantage mental health/substance abuse therapy providers.• Ensured that care plans and service authorizations were submitted by Health Advantage community network providers, reviewed material received and authorized services.• Worked in collaboration with the Health Advantage Utilization Coordinator to ensure Health Advantage members received appropriate assessment and referral.



Catholic Charities Diocese of Madison - Aged Services

• Home Care Companion for Seniors

  • Jan 2015 - Jun 2019

  * Provided evening and weekend direct supportive services to persons 55 years of age or older. * Services provided in seniors' homes, assisted living facilities and in the community. * Experience working with seniors who have dementia symptoms. * Types of services provided include: Emotional support (socialization, companionship, active listening, observing for changes/concerns) Household support Physical care support Transportation/Escort support Respite support (for caregivers) Documentation of services and consultation with program case managers



WellQor LLC

• Mental Health Therapist

  • Apr 2017 - Apr 2019

  • Provided mental health and memory care treatment to consumers in assisted living/memory care settings. • Provided intake biopsychosocial assessment, diagnosis and treatment recommendations. • Developed treatment plan and monitor progress through treatment plan review. • Consulted/collaborated with residential staff and involved family and POA. • Provided mental health and memory care treatment to consumers in assisted living/memory care settings. • Provided intake biopsychosocial assessment, diagnosis and treatment recommendations. • Developed treatment plan and monitor progress through treatment plan review. • Consulted/collaborated with residential staff and involved family and POA.



Advocate Illinois Masonic Behavioral Health Services

• Clinical Therapist

  • Oct 2003 - Dec 2006

  • Assessed, diagnosed and recommended services to clients during intake evaluations. • Provided psychotherapy to individuals, couples and families in addition to crisis services. • Co-facilitated medication management groups with psychiatrists. • Provided smoking cessation educational group services using the American Lung Association’s Freedom From Smoking model. • Provided case management services to clients who received psychiatric medication monitoring and assisted qualified clients to obtain medications through pharmaceutical company programs. • Developed treatment plans with clients and monitored clients’ progress. • Referred clients to community services when appropriate. • Consultation with other professionals involved in the client’s care (with signed client consent). • Participated in quality assurance/utilization review of client files. • Obtained insurance authorizations for client therapy and psychiatric services.



Catholic Charities of the Archdiocese of Chicago

• United States
• Individual and Family Services
• 700 & Above Employee

• Foster Care Counseling Department Supervisor

  • Dec 1996 - Oct 2003

  • Provided clinical supervision to four counselors in the Counseling Department.• Matched and assigned counseling cases to counselors within the department and to subcontractors.• Clinical fieldwork instructor to second year Social Work Masters Program interns.• Monitored 50 Catholic Charities counseling subcontractors regarding service delivery, reports, billing, and contractual agreements. Managed the annual counseling subcontractor budget (FY04 budget of $225,000.00).• Participated in peer utilization reviews of Medicaid Child Welfare files.• Supervised the Adolescent Job Training Project and conducted an educational job training group for adolescents.• Volunteered at Job Fairs to represent the Catholic Charities Foster Care Program. • Speaker at the 2003 Catholic Charities Foster Care Conference on “Children Affected by Substance Abuse”.

• Foster Care Quality Assurance/Utilization Review staff

  • Apr 1995 - Dec 1996

  • Identified Foster Care Department systems issues, provided systems analysis and recommendations to address systems issues.• Wrote policies and procedures to provide continuity of practice within the Foster Care Department. • Developed and implemented a managed care system, including report documentation, for the Foster Care Counseling Department.• Monitored counseling subcontractors within the Foster Care Counseling Department.• Supervised the Adolescent Job Training Project. • Prepared files for storage at the Archdiocese Archives and Records Center for microfilming.



TASC, Inc. (Treatment Alternatives for Safe Communities)

• United States
• Non-profit Organization Management
• 100 - 200 Employee

• Child Welfare Resource Development Specialist

  • Sep 1993 - Mar 1995

  • Analyzed Illinois Department of Children and Family Services (DCFS) service systems to assess current functioning.• Conducted literature research on child welfare issues concerning DCFS wards.• Interviewed providers throughout the United States concerning their programs.• Adapted and developed innovative models of care for DCFS wards.• Responsible for writing monthly program reports to DCFS.• Provided technical assistance to public and community based service providers.

• Child Welfare Assessment Specialist

  • Mar 1991 - Sep 1993

  • Completed extensive psychosocial assessments on DCFS adolescent wards, ages 12-20, who were living in shelters, foster placements, and mental health centers.• Developed recommendations for appropriate placement and services.• Monitored wards in foster/group home/residential placements (in-state and out of state) and worked with staff to help stabilize wards in placement.• Developed and conducted two TASC program evaluations.• Supervised assessment staff from March to September 1993.

• Foster Care Child Welfare Specialist

  • Jun 1990 - Feb 1991

  • Direct service work with foster children, foster parents, and biological parents. • Assessed biological parents’ situations and developed service plans. • Monitored progress of biological parents and revised service plans on a regular basis. • Supervised biological parent/child visits. • Taught parenting skills to biological parents. • Worked with systems in the community (courts, schools, DCFS). • Direct service work with foster children, foster parents, and biological parents. • Assessed biological parents’ situations and developed service plans. • Monitored progress of biological parents and revised service plans on a regular basis. • Supervised biological parent/child visits. • Taught parenting skills to biological parents. • Worked with systems in the community (courts, schools, DCFS).



Metropolitan Family Services

• United States
• Individual and Family Services
• 500 - 600 Employee

• Case Manager

  • Jun 1988 - Aug 1989

  Family Options - domestic violence program • Outreach/advocacy to domestic violence victims by telephone/in-person meetings. • Assessed client’s situation and needs. • Linked client to appropriate community services. • Follow up and reassessment of service plan with client. • Worked with systems in the community (police and courts). New Start - early youth intervention program • Outreach to families in which children/adolescents had been involved in a Chicago Police Department youth station adjustment incident. • Group leader for children’s educational/tutorial and socialization groups. • Worked with systems in the community (schools and police). • Worked with community organizations (YMCA and churches) to promote integrated services.