Experience

Taylor's Gift Foundation

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Prgram Manager

  • Dec 2023 - 1 month

  United States Managing and developing a program to support donor families grieving the loss of a loved one who was an organ donor.



Youturn Health

• United States
• Wellness and Fitness Services
• 1 - 100 Employee

• CPSS Manager

  • Jun 2020 - Dec 2023

• Director - Operations

  • Jan 2019 - Dec 2023

  Greenville, South Carolina Area



SAFE Solutions

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• Account Manager, Project Coordination

  • Sep 2017 - Apr 2018

  Greenville SC IT * Voice * Video Surveillance * Door Access Control * Security * Fire * Infrastructure * Cabling * Audio/Video



Windstream Communications

• United States
• 1 - 100 Employee

• Engineer I

  • Sep 2012 - Aug 2017

  greenville area, south carolina Network engineering - collocation access.

• Account Manager

  • Jun 2004 - Sep 2012

  Planned and focused communications with assigned customer base Retain and Grow customer base by building a solid business relationship Focused customer loyalty to prevent loss of revenue and extract more profitable business Identify up sell opportunities within customer base Serve as a Liaison between other company departments and the customers as required Initiate new pricing and product offering focused around customer's specific needs Complete… Show more Planned and focused communications with assigned customer base Retain and Grow customer base by building a solid business relationship Focused customer loyalty to prevent loss of revenue and extract more profitable business Identify up sell opportunities within customer base Serve as a Liaison between other company departments and the customers as required Initiate new pricing and product offering focused around customer's specific needs Complete Replacement, upgrade and change orders paperwork and implement into the OE system Proactively learn and master any new products offered To meet and exceed 100% to quota in sales per month To research competitive bids and knowledge base of other carriers in order keep the customer Assisting in any customer issue resolution

• Dealer Sales Support

  • Mar 1999 - Jun 2004

  Assisting the sales force and Dealers in achieving their sales goals Prepare competitive bids and marketing materials for potential customers Order Entry of any new sales orders Tracking order progress thru to turn up Verifying accuracy of new account information on behalf of the new customers Assisting in resolving customer care, technical and billing issues Assisting Dealers and Dealer managers with any payout discrepancy Training new… Show more Assisting the sales force and Dealers in achieving their sales goals Prepare competitive bids and marketing materials for potential customers Order Entry of any new sales orders Tracking order progress thru to turn up Verifying accuracy of new account information on behalf of the new customers Assisting in resolving customer care, technical and billing issues Assisting Dealers and Dealer managers with any payout discrepancy Training new sales reps on systems and paperwork



MCI WorldCom

• Reporting

  • Dec 1997 - Mar 1999

  Sales Assurance and Accuracy (TPV Group) Project Manage Ensure all rep sales were customer verified Responsible for conducting audits of sales implementation into the system Research any systems issues that might impact any final sales numbers Aide managers in weekly sales meetings with reps