Lisa Kramer-WIlliams

Junior Billing Associate at Synergy Billing
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Contact Information
us****@****om
(386) 825-5501
Location
Daytona Beach, Florida, United States, US

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5.0

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Karen MacInnes

Lisa and I were classmates in online Algebra course. Lisa seemed to pick it up a lot faster than I could. She really help me understand the course and also took control of the small group assignment and help all of us, Lisa, will be a very good in what ever she sets her mind too. She is a very diligent and good a person to work with and to be friends with. Sincerely, Karen MacInnes

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Experience

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Junior Billing Associate
      • Mar 2015 - Present

    • Hospitals and Health Care
    • 1 - 100 Employee
    • Extern
      • 2015 - 2015

  • Vitas Innovative Hospice
    • Daytona Beach, Florida Area
    • CC Staffing Coordinator
      • Jan 2014 - Jun 2014

      Continuous Care Staffing Coordinator for Hospice patients in Volusia and Flagler Counties • SCHEDULE STAFF • ENTER TIMES IN VRU FOR PAYROLL • SEND ASSIGNMENTS VIA EMAIL AND PAGERS • UPDATE PATIENT INFORMATION ON COMPUTER Continuous Care Staffing Coordinator for Hospice patients in Volusia and Flagler Counties • SCHEDULE STAFF • ENTER TIMES IN VRU FOR PAYROLL • SEND ASSIGNMENTS VIA EMAIL AND PAGERS • UPDATE PATIENT INFORMATION ON COMPUTER

  • Merry Maids, Inc
    • 200 Malaga Street, Suite 7, Saint Augutine, FL 32084
    • Office Assistant
      • Apr 2012 - Oct 2012

      • Answered phones • scheduled sales appointments • scheduled cleaning appointments • Daily close-outs • Prepared daily deposits • Did daily downloads with the teams • Placed follow up calls for online leads received • Processed timecards weekly • Input payroll information into the computer for processing weekly • ran daily transaction reports • Did filing, and data entry • Accounts receivable. • Answered phones • scheduled sales appointments • scheduled cleaning appointments • Daily close-outs • Prepared daily deposits • Did daily downloads with the teams • Placed follow up calls for online leads received • Processed timecards weekly • Input payroll information into the computer for processing weekly • ran daily transaction reports • Did filing, and data entry • Accounts receivable.

    • Office Assistant
      • Jan 2001 - Jan 2010

      Answered phone calls, greeted clients, and scheduled appointments with the highest level of customer service. Posted payments, generated invoices for technicians and customers, and handled the daily bank deposit. Processed all incoming and outgoing mail. Assisted with purchasing of pest control supplies and processed client orders. Processed payroll for the company using QuickBooks. Demonstrated excellent People Skills, Telephone Skills, Typing Skills, and Computer Skills Helped to implement a quicker program for scheduling of customers on the computer; which improved the efficiency of the technicians and improved customer relations. It helped improve the consistency of customer care and relations. Assisted with upgrading the phone system. Suggested a newer more efficient, multiple line system instead of the one line system. The new system had voicemail for every department, along with an automatic answer feature. This allowed customers to leave messages when all the phone lines were busy; which eliminated missed calls and loss of customers and their business. Show less

    • Incoming Mail Technical Specialist
      • Jan 1997 - Jan 2001

      Prepared freight bills for keying by data entry department. Helped to re-organize the procedures for incoming freight bills to process in a timely and orderly fashion Re-organized how the weekly reports for counting of freight bills was processed. Lead my team members to maintain order and fluidity in mail processes. Prepared freight bills for keying by data entry department. Helped to re-organize the procedures for incoming freight bills to process in a timely and orderly fashion Re-organized how the weekly reports for counting of freight bills was processed. Lead my team members to maintain order and fluidity in mail processes.

Education

  • Bryant & Stratton College-Online
    Associate's Degree, Medical Reimbursement and Coding
    2011 - 2014
  • American InterContinental University
    Associate of Arts, Business Administration
    2010 - 2011

Community

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