Experience

Filtration Point - Industrial Filter Replacements

• Wholesale
• 1 - 100 Employee

• General Manager

  • May 2017 - Present

  Responsible for marketing and customer service for an industrial filter eCommerce site. Responsible for marketing and customer service for an industrial filter eCommerce site.



SeniorStore.com

• Owner

  • Sep 1998 - 2016

  I created an eCommerce company in 1998 that helps older adults by offering low vision products, games for senior citizens and milestone 50th and 60th anniversary gifts. We also help boomers who are stuck for gift ideas for seniors. Responsible for all customer service functions, employee training and documentation. Worked with vendors to monitor purchase orders. Performed small business marketing functions. I created an eCommerce company in 1998 that helps older adults by offering low vision products, games for senior citizens and milestone 50th and 60th anniversary gifts. We also help boomers who are stuck for gift ideas for seniors. Responsible for all customer service functions, employee training and documentation. Worked with vendors to monitor purchase orders. Performed small business marketing functions.



STORAGETEK LIMITED

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Training Documentation Manager

  • Jun 1989 - Aug 1997

   Documented manufacturing and customer service instructions for a major new leading edge product in a rapidly changing environment.  Developed and presented coursework on teamwork and quality training using adult learning theory and instructional design techniques.  Documented manufacturing and customer service instructions for a major new leading edge product in a rapidly changing environment.  Developed and presented coursework on teamwork and quality training using adult learning theory and instructional design techniques.