Experience

BrightDrive HCS
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• Account Manager

  • Nov 2020 - Present

ExamAsap
• Billing Manager

  • Feb 2020 - Nov 2020


Salveo Diagnostics, Inc.

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Billing Manager

  • Nov 2017 - Feb 2020

  • Remote Team Management • Prepares and analyzes AR reports submitted to CFO, CEO to determine underlying trends that prohibited timely collections. • Collecting information for, drafting, and implementation of new Quick Reference Guide for new software implementation. • Ensure that proper adjudication is completed using RCM reporting tools. • QA order entry team & cash posting. Ensuring high quality claims and proper adjudication. • Analyzing trends impacting charges, coding, collections to realign policies and procedures.



Veridia Diagnostics

• United States
• Hospitals and Health Care
• 1 - 100 Employee

• Billing Supervisor

  • Nov 2017 - Oct 2019

  • Ensured a daily 100% process rate completion of data for samples received in the lab. • Sys Admin duties to include investigation, setup of new payors in the billing software. • Resolved any failed ERA/EOB transmissions for proper adjudication. • Training new employees using proper SOP and best practices, coaching team members to improve QA in productivity and quality measures • Employee evaluation and coaching to achieve peak productivity and performance. Patient/payor account research, refund requests.


Sonic Healthcare USA
• United States
• Hospitals and Health Care
• 300 - 400 Employee
• Billing Specialist

  • Apr 2017 - Nov 2017


Encore Custom Fence & Deck

• United States
• Construction

• Office Manager

  • Oct 2012 - Apr 2017

  Bank reconciliation. AR/AP, billing, payment posting. All aspect of sales. Bidding, closing sales, purchasing materials. Coordinating installs and supervising contractors. Bank reconciliation. AR/AP, billing, payment posting. All aspect of sales. Bidding, closing sales, purchasing materials. Coordinating installs and supervising contractors.



Central Texas Paramedical / EMSI

• Billing/QA Manager

  • Feb 2010 - Aug 2012

  • Insurance paramedical billing • Ensured that all employees were current with mandatory medical standards, HIPAA practices. • Liaison between upper management and office staff communicating procedural changes. • Thirty percent improvement in billing efficiency in defining and implementing new business practices. • Insurance paramedical billing • Ensured that all employees were current with mandatory medical standards, HIPAA practices. • Liaison between upper management and office staff communicating procedural changes. • Thirty percent improvement in billing efficiency in defining and implementing new business practices.



Applied Net Technologies

• Project Manager

  • Jun 2009 - Aug 2010

  Coordinating developer scheduling. Maintaining milestones on application developments. Customer support for application development concerns. Debug and troubleshoot new applications. Coordinating developer scheduling. Maintaining milestones on application developments. Customer support for application development concerns. Debug and troubleshoot new applications.



Rx Aide

• Client Relationship Manager

  • Feb 2003 - Dec 2007

  Small business dedicated to assisting patients with obtaining medications through patient assistance programs provided by pharmaceutical companies. Small business dedicated to assisting patients with obtaining medications through patient assistance programs provided by pharmaceutical companies.



EXODUS Communication & Technologies Ltd.

• CSR/Project Manager

  • Aug 2000 - Feb 2003

  • Billing and billing analysis of client invoices. Corrective action for erroneous billing. • Authored cause/effect reports regarding major events by extracting information regarding outages. • Provided 24/7 customer support by troubleshooting technical and non-technical challenges. • First Contact for technical team, customers, regarding customer specific issues and outages. • Billing and billing analysis of client invoices. Corrective action for erroneous billing. • Authored cause/effect reports regarding major events by extracting information regarding outages. • Provided 24/7 customer support by troubleshooting technical and non-technical challenges. • First Contact for technical team, customers, regarding customer specific issues and outages.


VTEL
• United States
• Telecommunications
• 1 - 100 Employee
• Business Operations

  • Apr 1996 - Aug 2000

Security Federal S & L
• Italy
• Facilities Services
• Teller

  • 1983 - 1985