Experience

Trader Joe's

• United States
• Retail
• 700 & Above Employee

• Noviatiate - Store Leadership

  • Jun 2010 - Present

  - Performs duties in order to deliver WOW! customer experience.- Develops positive customer relationships.- Sets a positive example and looks out for the best interests of the Crew.- Minimizes bureaucratic systems throughout the store.- Protects, enhances and develops the Store as our Brand by taking care of it on a daily basis. - Performs duties in order to deliver WOW! customer experience.- Develops positive customer relationships.- Sets a positive example and looks out for the best interests of the Crew.- Minimizes bureaucratic systems throughout the store.- Protects, enhances and develops the Store as our Brand by taking care of it on a daily basis.



Bloomingdale's

• United States
• Retail
• 700 & Above Employee

• Store Controls Auditor

  • Apr 2006 - Jun 2010

  Performed Company compliance audits, including selling floor controls, stockroom operations, Distribution, Cash Office and Legal Compliance in all 36 branch stores. Held store executives accountable for shortage risk call-out's by obtaining corrective action plans on the spot.Trained personnel during store visits and reinforced the adherence to standards during subsequent visitsAssisted during annual and Interim Inventories - preparation, audit during execution, reconciliationAssisted during new store openings to train new Executives and associates and to establish strong store controlsPartnered with Regional and Central Senior Management to communicate audit findings and global trends



May Company

• Shortage Field Auditor

  • Jun 2005 - Mar 2006

  with Bloomingdale's when May Company was acquired; Reduced overall shortage by 4.2% compared to provision of 1.67% during merger transition in Fall Season 2005Conducted and monitored weekly selling floor controls audits and communicated audit findings to Store and Central Management.Maintained store management and associate commitment to shortage control by conducting procedural training.Promoted shortage energy and awareness by attending weekly management shortage meetings of assigned stores.As store liaison, promptly identified, investigated and resolved critical store shortage issues and recommended process improvements.Maintained collaborative partnership with stores by assisting in all Inventory processes and reconciliations.



Borders Group, Inc

• Inventory Manager

  • May 1999 - Jun 2005

  Supervised, managed and trained Inventory Supervisors and 10-person off-hours processing team Managed all facets of store inventory processes including annual physical inventory preparation and execution, Managed all loss prevention policies and audit compliance Disseminated and managed all inventory communication and ensured adherence to company stock flow guidelines Ensured that profit and productivity goals were met Participated in interviewing and selection for areas of responsibility; prepared and delivered performance appraisals



Wendy's International

• Shift Supervisor

  • Feb 1995 - May 1999

  Supervised and trained 20-person line service crewManaged food and dry goods inventory Ensured adherence of safety procedures Supervised and trained 20-person line service crewManaged food and dry goods inventory Ensured adherence of safety procedures