Lisa Hussan
Facilitator at ES3- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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Ford Motor Company
Ford Motor CompanySep, 2008- Nov, 2024 -
Honda
Honda of America Mfg., Inc.Sep, 2008- Nov, 2024 -
Acura
Acura Division, American Honda Motor Co. Inc.Jan, 2008- Nov, 2024 -
Lincoln/Mercury
Ford Motor CompanySep, 1998- Nov, 2024 -
Dental Hygiene License Michigan
State of MichiganAug, 2001- Nov, 2024 -
Local Anesthesia
State of MichiganAug, 2003- Nov, 2024 -
Nitrous Oxide
State of MichiganAug, 2001- Nov, 2024 -
Dental Hygiene License Florida
Florida Department of StateDec, 2013- Nov, 2024 -
Chrysler
Daimler ChryslerSep, 1997- Nov, 2024
Experience
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ES3
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United States
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Automotive
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1 - 100 Employee
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Facilitator
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Mar 2017 - Present
In Dealership Trainer/Facilitator-Conduct special training assignments and facilitate large group meetings as required-Completes on-going brand study and competitive reviews. -leading dealership meetings with all staff on benefits and Advantages of the Award-Winning 2017 Chrysler Pacifica. -Facilitate interactive training sessions in accordance of with performance standards-Engage the SM with training debrief and promotion of new hire support -working with direct competitor 2017 Honda Odyssey.
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Jackson Dawson
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United States
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Advertising Services
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200 - 300 Employee
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Right Seat Driver/Product Specialist/Corporate Presenter/Lead Generation
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Mar 2015 - Present
Independently traveled nationally representing Volvo at special events. Responsible for organizing display car transportation, pick up and drop off at local dealerships. Encourage consumers to interact with vehicles using no-pressure, friendly approach. Explain features and benefits of product line and answer questions, provide vehicle walk-arounds, Independently traveled nationally representing Volvo at special events. Responsible for organizing display car transportation, pick up and drop off at local dealerships. Encourage consumers to interact with vehicles using no-pressure, friendly approach. Explain features and benefits of product line and answer questions, provide vehicle walk-arounds,
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ShowMax Marketing
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United States
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Advertising Services
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1 - 100 Employee
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Certified Product Specialist/Corporate Presenter/Lead Generation
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Sep 2013 - Present
Liaison between consumers and Subaru. Responsible for growing Subaru market by providing customers and local media with the latest product information and engaging potential customers during regional autoshows and other marketing events throughout the country. Presented scripted brand and technical narrations to the public. Provided direct support to the corporate marketing and product planning teams by actively engaging consumers at national events, conferences, and ride-alongs/ride and drives.
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Certified Product Specialist/Corporate Presenter/Lead Generation
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Jan 1998 - Present
Live marketing and sales, presentations, booth specialist, representing hundreds of companies and brands at major trade shows and events. ~Consistently gather leads at shows for clients.~Represented multi-million dollar companies and clients. Various Clients:Ford Motor Co, Mazda, Porsche, Volvo, Subaru, Honda, Acura, IBM, Live marketing and sales, presentations, booth specialist, representing hundreds of companies and brands at major trade shows and events. ~Consistently gather leads at shows for clients.~Represented multi-million dollar companies and clients. Various Clients:Ford Motor Co, Mazda, Porsche, Volvo, Subaru, Honda, Acura, IBM,
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Gail & Rice
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Advertising Services
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100 - 200 Employee
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Certified Product Specialist/Corporate Presenter/Lead Generation
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Sep 1998 - Present
Lincoln/Mercury, Chrysler, Acura, HondaCertified product specialist national spokesperson, narrator, presenter for entire line of vehicles at auto shows and events across the country. Have strong knowledge of each manufacturer's model year line-up. Scripted and improvised presentations of concept and production automobiles to upper management and large groups of potential buyers, suppliers, and media.
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Actress
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Oct 2015 - Oct 2015
2015 - Home Shopping Network; Ford Motor Co Aired Ford Commercial on TV 10-3-15 on Home Shopping Network Channel. Had three scripted roles in three separate commercials demonstrating my knowledge of Ford vehicles. Also worked "behind the scenes" on the day of airing and assisted in coordinating and preparing vehicles for live TV.
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Lincoln Drive to Give Commercial
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Feb 2014 - Feb 2014
I was in Lincoln Drive to Give Commercial as a right seat driver and product specialist. For every test drive completed, Lincoln Motor Company donated monies to charities.
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Marketing and Strategy Consultant, Customer Loyalty & Retention
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Apr 2017 - Dec 2017
Consult with DP's, GM's and senior management on business objectives and marketing initiatives. Support customer engagement strategy, including defining customer segmentation and effective customer lifecycle management. Present comprehensive and engaging recommendations to internal stakeholders. Implement database and relationship marketing strategies; leveraging insights to personalize the customer experience, improve customer engagement, reduce customer attrition, and increase sales and profitability. Develop roadmaps to increase loyalty, upsells , referrals and advocacy for new and inactive customers using customer analytics, CRM tools and incentives. Evaluate KPIs of loyalty program and report findings to senior management. Serve as a 'trusted advisor' and key member of the OEM's Regional Team. Support end -to-end management of Customer Loyalty Program from training to deployment to marketing and analysis. Facilitate management meetings to develop tailored processes and performance improvement strategies. Monitor implementation of action plans and established metrics to track progress.
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Xperience Communications
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Advertising Services
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1 - 100 Employee
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Ford Sync Demonstration Product Specialist
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Jun 2015 - Oct 2015
Provided live narrations and demonstrations for dealers as well as consumers for the Sync 3 technology.
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Ford Certified Product Specialist/Educator - June to Sept 2013, June to Sept 2014 April to June 2015
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Jun 2013 - Jun 2015
Ford Ecoboost Challenge Coast-to-Coast Tour. Product specialist and educator about Ford ecoboost technology as well as Ford hybrid and plug-in technology. Conducted vehicle walk-arounds and test drives. Tour focusing on various Ford products: 2015 F150, Escape, Fusion Hybrid, Fusion Energi, C-Max Hybrid, C-max Energi, Fiesta ST, Focus ST, and Transit Connect wagon. Worked Fly-in/Fly-out weekends representing the entire line up of Ford vehicles for Ford Racing/Nascar/NHRA racing events.
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Ford Motor Company
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United States
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Motor Vehicle Manufacturing
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700 & Above Employee
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Certified Product Specialist/Corporate Presenter/Lead Generation
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Jun 2013 - Sep 2013
National "Hello, Again" Tour - A Fly in/out national marketing tour.Educating consumers on the Lincoln Motor Company vehicle line-up. Increased lead generation and consumer surveys to gain consumer feedback and interest of the products. Conducted vehicle "walk-arounds" and test drives at Corporate Business Parks, Luxury Malls and High-End Festivals. Was responsible for independently driving 2013 Lincoln MKZ preproduction vehicle across country (12,000 miles in six weeks). Was responsible for conducting daily test drives and offering concierge shuttle service to Lincoln VIP'S. Was given an award by agency for acquiring most leads.
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Dental Hygienist
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Apr 2007 - May 2012
Michigan Dental Hygiene license 2001Florida Dental hygiene license 2012Local anesthesia license 2004 Nitrous Oxide license 2006Patient oral care and education to maintain proper hygiene and overall general health.Everyday use of Dentrix and Dexis computer systemEfficient with Digital and Periapical Radiographs Review of patients health history and current medicationsRun lexi-comp drug interaction listOral cancer and clinical decay examUse of intra-oral camera Periodontal documentation and patient education Recommendation of products with instructions for patient home careRecommend and prepare prescriptions and referrals Ultrasonic instrumentationScaling and root planning procedures with post-op instructionsUse of Oraquix and ArestinPatient oral/systemic education and nutritional counselingReview of recommended treatment options with patientRescheduling of hygiene patientsMaintaining stock and ordering hygiene suppliesDaily maintenance of hygiene unitsSharpening and Sterilization of instrumentsExperienced in insurance billing codes and proceduresLoyal dedicated employee
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Education
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University of Michigan
Bachelor of Science (BS), Dental Hygiene, Dental Hygienist -
Milford High School