Lisa Hopkins

Customer Service Representative at River Street Sweets
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Location
Savannah, Georgia, United States, GE

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Experience

    • United States
    • Retail
    • 1 - 100 Employee
    • Customer Service Representative
      • Nov 2020 - Present
    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Collections Agent
      • Oct 2017 - Present
    • Individual and Family Services
    • 300 - 400 Employee
    • Unemployed
      • Nov 2019 - Nov 2020
    • United States
    • Financial Services
    • 100 - 200 Employee
    • Resolution Specialist
      • Feb 2019 - Nov 2019
    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • Medical Billing Specialist
      • 2011 - 2012

      Processing electronically billed and paper claims to insurance companies to insure proper payment and disbursement of funds, maintaining complaince issues log, maintaining data entry of various types in hospital system, reading and understanding explanation of benefits and transferring balances to insure proper placement of account, maintaining a high level of confidentiality per HIPPA guidelines, requesting/printing and submitting medical records upon request from various carriers, navigating Florida Shared System for various information processes from Medicare, gathering pertinent information required to properly process claims. Show less

    • United States
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Medical Biller
      • Feb 2010 - Feb 2011

      Assist all departments in solving problems related to patient charges, Reconcile daily charge postings from host system to billing system, Review patient accounts to audit accuracy of charges and make any necessary corrections, Attend and actively participate in monthly Department and Team meetings. Assist all departments in solving problems related to patient charges, Reconcile daily charge postings from host system to billing system, Review patient accounts to audit accuracy of charges and make any necessary corrections, Attend and actively participate in monthly Department and Team meetings.

    • United States
    • Truck Transportation
    • 1 - 100 Employee
    • Military Billing Clerk
      • Mar 2007 - Feb 2010

      Income and Division of Revenue Listings for all Logistics Projects, Bill for and list Income and Division of Revenue for all International Military Moves, Maintain File Listings, Filing, Maintain a listing of monthly Income to location, insure all required paperwork for Military delivery out moves is filled out properly and in file when delivered, Maintain Storage In Transit Listings, Maintain Listing of all Civilian Storage, Maintain Listing of all Non-Temp Storage for the Military, Paperwork for all contract moves, Contract billing monthly, Answer phones, Pay drivers on contract moves, deliveries out of storage, and international pick ups, Deposit reports to Corporate Office weekly, Maintain a listing of all Military moves that have converted to member expense, Bill all Military Public Voucher moves, Prepare contract moves for pick up by UPS, Type weight tickets, Maintain Compensation Schedules for International Moves, Maintain Carrier billing information for all International moves, Maintain a record of Military Fuel Surcharge, Maintain a listing of phone numbers, names and email addresses for Transportation Office at Ft. Stewart and Hunter Army Airfield, Maintain a listing of containers inbound and outbound, Maintain a listing of order numbers per carrier with type of move, estimated weight and date of delivery or pick up, enter all information for inbound international moves, outbound international moves and contract moves into UGI (system used to track moves). Show less

Education

  • Glennville High School
    GED
    1975 - 1979

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