Lisa Hoeke

Office Manager at Riviera Partners
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Contact Information
us****@****om
(386) 825-5501
Location
US

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Michelle Martin

I have had the pleasure of working with Lisa over the last year and a half. She is professional, friendly, helpful and pleasant to be around! A true bright and shining light in our day. She manages the Silver Peak office with efficiency and grace and always has fabulous treats in her cube to share!

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Experience

    • United States
    • Staffing and Recruiting
    • 100 - 200 Employee
    • Office Manager
      • Jan 2020 - Present

    • United States
    • Computer Networking Products
    • 1 - 100 Employee
    • Office Coordinator
      • May 2018 - Oct 2019

      Managed operational aspects for facilities team and coordinated with third party vendors to complete tasks for fast growing company (400 employees) Addressed all employee facilities requests timely to ensure employee safety and satisfaction Coordinate and escort facility tour for facility maintenance and repairs Organized weekly breakfast and lunch with food vendors in accordance to budget Ordered food for special events, lunch meetings, and board meetings, and set-up where required Stocked, ordered, and managed lunch and break room for all company provided snacks and drinks Created efficient inventory management for office and lunch room by identifying weekly consumption and utilizing auto-restock; adjusting quantities with company growth Manage building access system, Envoy system and Key fobs Assisted on employee on-boarding, cubicle set-up, ordering business cards, and facility tours Created shipping labels for office shipments to domestic and international sites and managed warehouse with Operations team Started Go Green program internally by exchanging plastic utensils and plates to biodegradable as well as implemented compost bins

    • Medical Legal Historian
      • Jan 2018 - Apr 2018

      Responsible for collection of patient medical history Prepare and import patient historical information and medical history into report for Medical Legal Examination Communicate with Legal and Insurance offices to coordinate tracking and trending of data for QOC Manage data collection through interviews and personal history research and develop patient charts and reports Responsible for collection of patient medical history Prepare and import patient historical information and medical history into report for Medical Legal Examination Communicate with Legal and Insurance offices to coordinate tracking and trending of data for QOC Manage data collection through interviews and personal history research and develop patient charts and reports

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Front Office Manager
      • Oct 2016 - Dec 2017

      Supervise and train front office staff in three locations and assured adherence to company policy and best practices per site Oversee and manage schedules for multiple providers to maximize resource utilization and ensure efficiency within the site Manage patient appointments for multiple locations based on provider’s availability Answer high-volume phone system and filter incoming patient calls to proper extension Work closely with Site Manager, CEO, and HR director to perform staff reviews Involved in hiring interviews and screening process for new employees Supported CEO with implementation of on-site and quarterly meetings

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Office Manager/Coordinator
      • Jul 2011 - Feb 2016

      • Responsible for strategic and tactical leadership for two health care professionals in a private practice • Manage the non-clinical aspects such as human resources, budgeting, supplies, and customer service • Recruit and train all staff, providing direct supervision, ongoing staff development, and continuing education to 9 employees in two separate locations • Work closely with physician and administrators to achieve optimal productivity and practice growth • Assist physicians with credentialing, license renewal, and reappointments • Schedule surgeries, manage pre-certifications, and verify insurance coverage • Made practice more efficient through workflow improvements, detail-oriented process changes, and increased focus on customer satisfaction • Manage all supply orders within budgeted guidelines • Oversee cash flow, charge entry, co-payments, and accounts payable • Review and audit supplier contracts and invoices • Establish and maintain working relationship with vendors, suppliers, insurance companies and other health care facilities/organizations

  • August Boeger Middle School
    • San Francisco Bay Area
    • Library Technician
      • Jul 2005 - Jul 2011

      • Assisted in the receipt and processing of textbooks, library books, periodicals, instructional materials and media • Maintain an automated circulation and distribution system • Prepare and maintain a variety of files and records, including shelf and storage lists and records, catalogue cards, and other files and records • Collect and circulate textbooks, library books, periodicals and instructional media pertaining to specific subject matter areas • Performs a variety of functions in maintaining a neat and orderly library media center environment • Prepare requisitions and orders for textbooks, library books and instructional materials • Prepares book cards, book lists, bibliographies, memoranda, and other similar materials using both manual and automated processes • Maintain simple cash receipt records • Perform library inventory process, assist other sites as needed • Barcode new books and maintain up-to-date records on the currently adopted circulation program of student circulation, card catalog and inventory • Bar code, distribute, bill and inventory of textbooks • Maintain physical facilities and coordinate repair of equipment

    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • Aug 2002 - Jul 2011

      • Coordinated space and office organization; purchase and manage supplies and equipment • Applied extensive knowledge of District policies and exercise independent judgment • Coordinated and schedule meetings, conferences and appointments; maintain calendar, deadlines, and appointments; arrange and schedule travel accommodations • Compose, under general direction or from oral instructions, note or rough draft a variety of materials including interoffice communications, work orders, forms, letters, memoranda, bulletins, charts, flyers, brochures; review and proofread a variety of documents • Order, receive and distribute a variety of supplies and equipment; maintain levels of inventory as required. Obtain information on prices of material, equipment and supplies

Education

  • South University
    Medical Terminology
    2012 - 2013
  • San Jose City College
    EMT Certification
    1989 - 1990
  • De Anza College
    Massage Therapy/Therapeutic Massage
    1988 - 1989
  • Evergreen Valley College
    1986 - 1987
  • Mt. Pleasant High School
    High School Diploma
    1981 - 1985

Community

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