Enterprise Storage Administrator

• Apr 2018 - Present

IT Specialist

• Dec 2003 - Apr 2018

• Storage Administrator on many platforms including 8 Petabytes on NetApp (FAS8080, FAS8040, FAS8020, FAS2240 & FAS2220, FAS6280 & E2700), 200 Terabytes of storage on Hitachi (USPVs and 9980s), 300 Terabytes on EMC (VMAX) and 1 Petabyte on ZFS (7420 & 7320). Provision storage for SAN (FCOE & iSCSI) and NAS (NFS & CIFS) protocols. Duties also include OS upgrades and firmware upgrades on NetApp and ZFS arrays. Responsible for monitoring hardware for failures, replacing drives and working with vendors as needed. Troubleshoot path issues. Monitor performance of storage arrays. Manage and maintain NetApp SnapMirror relationships across multiple geographic locations. • Administration of Brocade switches (6520, DCX, M48) including firmware upgrades, zoning and swapping SFPs. • Provide System Administration Support on LPARs that run on IBM P6, P7, P8's. Responsible for installing third party software and security updates. Install operating systems using NIM server. Create LPARS and configure resources. Install HMC software and complete upgrades. • Responsible for security audits on development and production servers. Research solutions for identified vulnerabilities. Recommend and implement corrective action. • Provide System Administration support for windows boxes including servers running as clients on VMWare. Responsibilities include installation of third party software, userid creations and patch installations. • Provided support for disaster recovery environment by creating consistency groups, journal groups and replication sets and monitoring status of RecoverPoint. Administered replication of USPVs using Universal Replicator.• Provided System Administration Support on Solaris servers. Responsibilities include third party software installation and configuration, OS patches and upgrades, filesystem creation/ maintenance and disk configuration. Build and utilize Solaris jumpstart servers to load new systems.

Systems Administrator

• Jun 2000 - Dec 2003

• Provide System Administration Support on Interactive Advantage (IA) development machines. Responsibilities include third party software installation and configuration, OS patches and upgrades, filesystem creation/maintenance and disk configuration. • Team Lead for development efforts on two applications. • Responsible for security audits by running reports and implementing corrective actions. • Environment support for development/testing environments. • Develop and implement SCM (Software Configuration Management) procedures, a requirement for CMM level 2 Certification. • Support 12 development environments, which includes supporting development teams from 75 interfacing applications. The environments consist of Enterprise servers, LDAP databases, Weblogic and Dynamo servers, html and java code. • Webmaster support for group websites. • Maintain CVS repository for source code for the IA application.

Systems Administrator / Data Processing Associate

• Jun 1984 - Jun 2000

• Provide environment support for development for Customer Manager Desktop Suite Base Services. Responsible for compiling code, installation of application code into development environments and packaging code for shipment to testing environments. • System administration for CM development machines and IA performance testing machines. • Systems Administrator accountable for approximately 100 large scale Sun, SGI, and HP servers, supporting over 8000 virtual server customers, 170 active commercial customers, and home page capability for approximately 1 billion Worldnet customers. • Responsible for Operational Readiness Testing for new features being offered by Worldnet Hosting, Web Site Services, and Personal Publishing. • Provided tier 3 application support, which included troubleshooting customer problems such as CGI script problems, web permissions, web site configuration and content upload issues. • Responsible for performing technical tasks associated with the management and control of application software. Included insuring quality control and integrity of mainframe, PC, database and UNIX software in the production environment and 15 testing environments. • Member of the Technical Support Group (TSG), which assisted customers with platform issues, loading software, and troubleshooting problems on workstations. Supported MVS and VM/CMS user community.• Managed Direct Access Storage Devices (DASD) for a 1500 volume environment. Responsible for maintaining user and system catalogs. • Managed work flow through major mainframe operations. Processed and developed microfilm. Performed tape pool, tape library and print pool functions.