Lisa Hertel

Marketing Liaison, Patient Coordinator at Advanced Home Health and Hospice, Inc.
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Contact Information
us****@****om
(386) 825-5501
Location
Santa Rosa, California, United States, US

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5.0

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Lyn Dimacali

I hired Lisa at 2 national companies and she has had great success with managing territories, accounts and people. She is assertive, conscientious, detail-oriented and innovative. She bridged gaps between operations and sales/business development teams to ensure goals were met, team members were happy and referral partners/patients were well cared for. Lisa has a great entrepreneurial spirit. She is always open to new ideas and finds ways to maximize or create resources where needed. She is diligent in her work ethic and works with great integrity and spirit. It was a pleasure having Lisa on my team!

Liz Breen

I hired Lisa to be a Community Liaison at Kentfield Hospital and it was one of the best decisions I have ever made. Lisa inherited a territory that had not been performing for some time. She quickly made the territory successful, exceeding her sales quotas every month. She increased referrals at all of the accounts in the territory, she revived relationships with referral sources and she developed relationships with new referral sources in those accounts including key physicians and C-suite level decision makers. Lisa is a go getter. She is driven and detail-oriented. She is highly intelligent. She is kind and compassionate. She is strategic and highly skilled in her approach to sales. She is passionate. And she has a great sense of humor which makes her a joy to work with.

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Credentials

  • HIS
    State of California
    Sep, 2022
    - Oct, 2024
  • HIS
    State of CA
    Oct, 2022
    - Oct, 2024

Experience

    • United States
    • Medical Practices
    • 1 - 100 Employee
    • Marketing Liaison, Patient Coordinator
      • May 2023 - Present

      Responsible for generating patient referrals from acute care hospitals, skilled nursing facilities and physician offices. Responsible for generating patient referrals from acute care hospitals, skilled nursing facilities and physician offices.

    • United States
    • Renewable Energy Semiconductor Manufacturing
    • 700 & Above Employee
    • Clean Energy Ambassador
      • Sep 2022 - Jun 2023
    • Wellness and Fitness Services
    • 1 - 100 Employee
    • Community Liaison
      • Feb 2019 - Aug 2022

      Responsibilities include working with ICU Case Managers and Critical Care Physicians to identify high acuity patients who meet criteria for long term acute care needs. Assess for medical needs, coordinate documentation for a smooth admission process and work with patients and family members to ensure their comfort level regarding a transition to the next level of care. Provide clinical documentation necessary to obtain insurance provider authorization for LTAC services. In-service and educate health care providers at every level regarding the capabilities of Kentfield’s medical team, especially regarding ventilator and tracheostomy patients as well as other highly complex medical patients. Multiple call points including Hospital Administrators, Physician Advisors, Department Supervisors and Case Managers to discuss the benefits of utilizing LTAC services to reduce length of stay and increase profitability. Show less

    • United States
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Home Health Coordinator
      • Jul 2017 - Feb 2019

      New business development and care coordination for patients in need of Medicare Certified home health RN and therapy services in Sonoma County. Call points include acute care, SNF, assisted living and physician offices. Instrumental in the development of two new healthcare service lines. Participate in other networking oriented events. New business development and care coordination for patients in need of Medicare Certified home health RN and therapy services in Sonoma County. Call points include acute care, SNF, assisted living and physician offices. Instrumental in the development of two new healthcare service lines. Participate in other networking oriented events.

    • Community Liaison
      • Aug 2015 - Jul 2017

      Responsible for driving referrals to the home health division of Providence St Joseph’s and ensuring a smooth transition for patients into the Medicare Certified home health agency nursing and therapy service lines. Referral sources included acute care hospitals, SNF and physician offices. Worked in Santa Rosa Memorial Hospital, Petaluma Valley Hospital and Queen of the Valley Hospital coordinating home health services for patients discharging with home health RN and therapy orders. Responsible for driving referrals to the home health division of Providence St Joseph’s and ensuring a smooth transition for patients into the Medicare Certified home health agency nursing and therapy service lines. Referral sources included acute care hospitals, SNF and physician offices. Worked in Santa Rosa Memorial Hospital, Petaluma Valley Hospital and Queen of the Valley Hospital coordinating home health services for patients discharging with home health RN and therapy orders.

    • United States
    • Hospitals and Health Care
    • 700 & Above Employee
    • AVP of Business Development
      • Jun 2014 - Jul 2015

      Supervised ten Home Health Account Executives driving referrals to four care centers located around the San Francisco Bay Area. Managed two of the top ten sellers out of 859 AEs in the company. Responsible for seeking new referral networks and provider groups, understanding competitive landscape, creating selling campaigns to articulate the differentiators of our service offerings and programs and how to position Amedisys as the home health provider of choice. Identified new payor source contracting opportunities, assist in the contracting process. Guided the relaunch of a Care Transition program and researched value add service offerings. Participated in hospital setting 30 day readmit reduction meetings, met with SNF corporate contacts to discuss how the Care Transition program brought value to their building. Show less

    • Account Executive/Peer Mentor
      • Oct 2011 - Jun 2014

      Sales and Marketing for Gentiva Home Health - a Medicare Certified home health agency providing RN, PT, OT and Speech Therapy services to patients in their homes. Focused on building trusted relationships and educating physicians, hospitals, rehab facilities and assisted living communities on how home healthcare services can keep patients safe and independent at home as well as assisting to reduce 30 day avoidable hospital readmissions. Responsible for driving referral source growth and positively developing the Gentiva brand in my market. Peer mentoring of new hires to ensure their success as sellers of Gentiva's Care Transition, nursing and therapy programs. Coaching new hires on a weekly basis to discuss sales strategies and challenges they are facing in the market. A small number of sellers within Gentiva's sales team are assigned this title. Show less

    • Business Consulting and Services
    • Account Executive
      • Jan 1999 - Feb 2008

      New business development for computer design, implementation and maintenance: calling on small to mid-sized business owners and upper level decision makers in multiple industries. Working with network engineers assessed computer network needs, developed proposals, worked sales process to completion and managed negotiations when necessary. Project management oversight to ensure project go live expectations were met and came in under budget. New business development for computer design, implementation and maintenance: calling on small to mid-sized business owners and upper level decision makers in multiple industries. Working with network engineers assessed computer network needs, developed proposals, worked sales process to completion and managed negotiations when necessary. Project management oversight to ensure project go live expectations were met and came in under budget.

Education

  • Whitman College
    Bachelor of Arts - BA, Political Science and Government

Community

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